W
WoodyBM
Hello, We had a Trainco oil boiler installed 3 years ago, replacing a very old gravity fed system. The plumber installed a Y valve and pump etc. The new (3 years old) boiler failed the other day because the heat exchanger has cracked.
I had a plumber come out, he drained the system and said the boiler was a write off. Trainco aren't interested as they went into Administration around the time it was installed.
On quoting for a new system the new plumber asked to look in the airing cupboard. He looked horrified and informed me that the boiler was plumbed in wrong and this was most likely the cause of the boiler failing.
Basically from the out feed of the boiler (hot side) the pump has been installed in-line with the expansion pipe to the loft with a T piece off (on the output side of the pump) to the mid-position valve, in effect plumbing the expansion tank as a radiator. This has obviously introduced oxygen into the system causing it to rust.
We've been suffering mildew and a very damp loft which is obviously due to the hot water and steam in the loft.
The advise I need:
Is there somewhere I can report this that would make any difference. I've spoken to trading standards who have told me to pursue a claim under the Supply of Goods and Services Act - It actually says I have to give him the chance to sort it, to be honest I don't want him near it - There's been lots of other issues too which aren't needed in here but suffice to say we don't talk!!
Is there a criminal case here? The expansion tank is above my child's bedroom. Was there ever any real danger to him?I guess the tank would have been full of very hot water.
Any other thoughts / advise appreciated.
I had a plumber come out, he drained the system and said the boiler was a write off. Trainco aren't interested as they went into Administration around the time it was installed.
On quoting for a new system the new plumber asked to look in the airing cupboard. He looked horrified and informed me that the boiler was plumbed in wrong and this was most likely the cause of the boiler failing.
Basically from the out feed of the boiler (hot side) the pump has been installed in-line with the expansion pipe to the loft with a T piece off (on the output side of the pump) to the mid-position valve, in effect plumbing the expansion tank as a radiator. This has obviously introduced oxygen into the system causing it to rust.
We've been suffering mildew and a very damp loft which is obviously due to the hot water and steam in the loft.
The advise I need:
Is there somewhere I can report this that would make any difference. I've spoken to trading standards who have told me to pursue a claim under the Supply of Goods and Services Act - It actually says I have to give him the chance to sort it, to be honest I don't want him near it - There's been lots of other issues too which aren't needed in here but suffice to say we don't talk!!
Is there a criminal case here? The expansion tank is above my child's bedroom. Was there ever any real danger to him?I guess the tank would have been full of very hot water.
Any other thoughts / advise appreciated.