Franke boiling tap

[Chalked]

Not having a good few days.
installed a franke boiling water tap and heater, before I turned the water on I must have knocked on the electric isolator. There was no Water in the unit so it has fried the element. I have tried the overheat to no avail.
best price for a replacement so far is £435(ouch)
anyone know a place cheaper?
thanks

 

[village idiot]

Have you tried talking to the manufacturer yet? Not saying they will replace it, but nothing ventured, nothing gained.

BTW, who bought the unit? You or the custard?

 

[Chalked]

Have you tried talking to the manufacturer yet? Not saying they will replace it, but nothing ventured, nothing gained.

BTW, who bought the unit? You or the custard?

customer. ( Electritian who does my wiring)
pits my fault tho, can't expect him to pay again.

 

[Billy Bob Bob]

Not having a good few days.
installed a franke boiling water tap and heater, before I turned the water on I must have knocked on the electric isolator. There was no Water in the unit so it has fried the element. I have tried the overheat to no avail.
best price for a replacement so far is £435(ouch)
anyone know a place cheaper?
thanks

silly lad should have kicked it in as faulty,first rule of plumbing it was someone elses fault

 

[village idiot]

customer. ( Electritian who does my wiring)
pits my fault tho, can't expect him to pay again.

Not a good idea to even consider him replacing.
Everything apart, I applaud you for owning up. Besides, being a leccy, he would have clued up to why unit failed?

 

[IDCHAPPY]

silly lad should have kicked it in as faulty,first rule of plumbing it was someone elses fault

That's on a flow chart somewhere :lol:

 

[oz-plumber]

Put it down to experience....you have to own up and take it on the chin from time to time.
Can you not put it through insurance?
Depending on your excess, you may come out slightly less tarnished.

 

[Masood]

customer. ( Electritian who does my wiring)
pits my fault tho, can't expect him to pay again.

It was faulty out of the box, wasn't it?

 

[Cello]

Don't know about this particular piece of equipment but I am surprised that there is not a safety cutout. Surely it is unsafe design, if not. Failure of water supply is a forseeable possibility. Take it up with the manufacturer!

 

[tomplumb83]

You should buy Insinkerator!!!

 

[Kev the gas]

Chalked, are you sure you have fried the element ? Have a read of the below link, have you checked the safety function on the handle before you spend out any money on parts

Boiling Water Taps

 

[zzzjim]

........................................ Take it up with the manufacturer!

They may be willing to provide a solution at a better price ,
( and will be able to tell accidentally killed / un-used )
as you have not had your moneys worth out of that element !
( If others have tried and failed .. some one may know )
Thanks for sharing .
Wishing a better outcome in an ideal world.

Was the disaster accompanied with a smell you won't forget ?

 

[Billy Bob Bob]

My fitter has plugged in the tank and switched on the power supply before filling it with water and tripped the safety override; what can he do?
The Tank is fitted with a reset button positioned under a black plastic cover on the front left hand side of the tank which can be operated to restart the tank.

 

[Alex Pelton]

is it definitely faulty? is there power to it? has the sparks wired it correctly? check the reset button. then bend franke's ear for a replacement, take names when you speak to them do you need a returns number? I wouldn't be taking a penny out of my pocket for this