Mates boiler spilling and British Gas say it's fine

[craiglancs]

Check this out guys. My mate rents a house, he sent me these photos to which I said it needs cutting off and replacing, but British gas have come round and said it's fine....

 

[ShaunCorbs]

well simple way to tell is either tell landlord to get it double checked or for him to get a gas safe eng out to check

but fyi he cant take the cover off unless hes gas safe

 

[craiglancs]

I know he can't take the cover of mate but he said it wasn't even screwed on. I'm a gas safe engineer,,,, and looking at his photos I said I'm coming over to cap the boiler, but he's called British gas to look at it who said it's fine. That's massive signs of spillage to me. What's wrong with them? There telling him it's heat staining which it defo isn't in that pattern, and the fact he's swiped his finger through it and it's rubbed off.

 

[newcastle phill]

Is that an ISAR.
I wonder if the ionisation pins have gone previously. Burner overheats and can cause that. Or of course it could be faulty now as you say.
Need to establish if Its new damage or old damage prior to a repair.

 

[Billy Bob Bob]

I know he can't take the cover of mate but he said it wasn't even screwed on. I'm a gas safe engineer,,,, and looking at his photos I said I'm coming over to cap the boiler, but he's called British gas to look at it who said it's fine. That's massive signs of spillage to me. What's wrong with them? There telling him it's heat staining which it defo isn't in that pattern, and the fact he's swiped his finger through it and it's rubbed off.

how long have you been a GSR? new to the industry?

 

[newcastle phill]

Thats one i saw previously. Has similar marks to yours from previous ionisation pin failure caught in time. Was working fine when i serviced it.
But it did eventually die with fan and pcb and replaced it.

 

[buckley plumb]

Is that an ISAR.
I wonder if the ionisation pins have gone previously. Burner overheats and can cause that. Or of course it could be faulty now as you say.
Need to establish if Its new damage or old damage prior to a repair.

Looks like ionisation probes ontop of boiler.

 

[newcastle phill]

Yeh good spot didnt see them lol..need my glasses

 

[buckley plumb]

I had one a few years back with heat marks. To make sure it was not case a put smoke pellet in and screwed cover back on. No smoke come out of case. as above possibly heat.

 

[dave1]

Most likely heat, would need to inspect it though. I've had loads leaking poc from the flue manifold arm that connects on to main heat ex.

 

[buckley plumb]

Most likely heat, would need to inspect it though. I've had loads leaking poc from the flue manifold arm that connects on to main heat ex. View attachment 25059

Is that one that was leaking or just general pic as can't see straining on pic

 

[snowhead]

Unless you're stood in front of the boiler there is no way to know if it's definitely spilling.
British gas were there.

 

[dave1]

I'm pretty sure that one was leaking, hold the analyser near the aa and picked poc.

 

[Unregistered]

It's defo spilling guys, he sent me the photos, ran his finger through the marks as I told him to and it came off, meaning smoke stains not heat. Look at the shape too. It's in the open area of the boiler. Ye is an ideal isar piece of ****.

Would it be in a British gas engineers interest to try his best to not write something off if the boiler is on some kind of warranty fix scheme thing, due to middle management etc etc giving pathetic targets and cost cutting? ( I used to work for a big company)

 

[newcastle phill]

Nope. By enlarge british gas engineers are excellent engineers. Well trained and well supported.
Like anything some are better than others. But i bet my hat he made the right call.
Call them back and request a supervisor attend too

 

[plumben]

If it was me i'd go round and have a look and test first before making judgment off pictures, yes it looks like its spilling but it might not be spilling now, could be old spillage and its been fixed

 

[newcastle phill]

I personally wouldnt touch it. Its a landlords appliance and if you touch it they will say youve done it ****ing about with it

 

[Unregistered]

I agree Newcastle Phil. If I touched that I'd be cutting it off simple as that. I've told my mate to paint the walls and see if it re appears. What I don't get is tho,,,, surely anyone who cures a spillage fault would clean away the old spillage stains to avoid a situation like this?

 

[tamz]

Would it be in a British gas engineers interest to try his best to not write something off if the boiler is on some kind of warranty fix scheme thing

Hahaha that made my night lol

 

[snowhead]

Would it be in a British gas engineers interest to try his best to not write something off if the boiler is on some kind of warranty fix scheme thing, due to middle management etc etc giving pathetic targets and cost cutting?

It's Definitely NOT in the BG Engineers interest to NOT fix it.
He / she is looking at a Jail sentence if the situation goes wrong.

 

[Unregistered]

I know but from what I hear about BG they are given mad schedules where they have to rush around and get whoop whoop whoop bum if they don't do X amount of jobs in the day. There's aCO detector in my mates room so maybe someone would think .......well that'd sound if it leaks CO....

 

[jtsplumbing]

I know but from what I hear about BG they are given mad schedules where they have to rush around and get whoop whoop whoop bum if they don't do X amount of jobs in the day. There's aCO detector in my mates room so maybe someone would think .......well that'd sound if it leaks CO....

Have you checked if CO alarm is in date ? or even works !