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You are quite right, I just thought it would be helpful to calm them a little down , now I am a little fool
Anyway, they want me to do re grouting bathroom floor, 2nd bathroom re sealing the bath,
Re install the pipework and check that after reconnecting no leaks appear.
But moaning when it comes to asking me What's my hourly rate.
What would you charge for such a job as listed above ?
To be honest, I do same thing with people who have had a bad experience with previous plumber and normally it works very well. Sometimes it just is so much hassle and wasted time. When you do a good job, they tend to think of you as a true professional, so it can be good in many ways and they probably will tell all their friends of you.
Cost I guess depends on which area you work in, but that is repair work and should be charged high.