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Hi this my first posting and I hope someone can help!?
My elderly parents' water/heating/immersion system kept going wrong and they had to keep getting up in the loft to reset things. Anyway, I didn't want them getting into the roof at their age so I arranged a quote from their gas/electricity supply. They put as in touch with the installers who arranged to come out and give us a quote with to have a Worcester Greenstar 25i combi boiler and they would do necessary work, take out immersion tank etc.
This has all been done, completed and paid for but from the beginning and the last 2 weeks the pressure of the hot ater is significantly lower everywhere and cant have hot bath tap running and hot bathroom basin tap on at the same time and it takes ages to fill the bath.
We have had water authority out and they have done pressure/flow tests and say that its all fine up to my parents boundary and drops down to .5 Bar working with 8 LtM at their stopcock. The installers came out and checked and said that all was working fine (Heating radiators is really good and pressure on the boiler ok.
The query I am trying to ask is where or who does the fault lie with and can the water flow be increased?
My elderly parents' water/heating/immersion system kept going wrong and they had to keep getting up in the loft to reset things. Anyway, I didn't want them getting into the roof at their age so I arranged a quote from their gas/electricity supply. They put as in touch with the installers who arranged to come out and give us a quote with to have a Worcester Greenstar 25i combi boiler and they would do necessary work, take out immersion tank etc.
This has all been done, completed and paid for but from the beginning and the last 2 weeks the pressure of the hot ater is significantly lower everywhere and cant have hot bath tap running and hot bathroom basin tap on at the same time and it takes ages to fill the bath.
We have had water authority out and they have done pressure/flow tests and say that its all fine up to my parents boundary and drops down to .5 Bar working with 8 LtM at their stopcock. The installers came out and checked and said that all was working fine (Heating radiators is really good and pressure on the boiler ok.
The query I am trying to ask is where or who does the fault lie with and can the water flow be increased?