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Hi I have just moved into a bungalow and it has a Aqualisa mixer conceal shower in a tarnished brass colour when I turned it on I heard a pop noise and water was coming out from the back so I took the round inspection plate of to have a look behind it and I found a small white cap with a round part next to it with a rubber ring around it but it won’t go back on as there is no thread to tighten it up so when I turn on the shower water comes out of the back at the top and down the inside of the wall.can anybody help thanks Andy