Hello and happy Easter everyone, hope you're having more fun than me! Friendly advice needed please.
Long story short, we arranged to have a 2 day 2 engineer installation of system boiler and unvented cylinder, replacing a heat only boiler and unvented cylinder with broken coil. Got 3 quotes from (seemingly) reputable engineers. It has been a nightmare from start to finish, the current state of play is we are left with a system with clear faults and an inability to isolate the hot water from the heating. The engineer insists 'there is nothing unsafe about that installation whatsoever'. I am in the process of writing to him regarding breach of contract under the Consumer Rights Act 2015, but need to qualify a few technical bits first. One of the other engineers who quoted has been super helpful, but is now away until Tues. If I posted some pics, could anyone help with identifying clear issues? Thanks in advance.
Long story short, we arranged to have a 2 day 2 engineer installation of system boiler and unvented cylinder, replacing a heat only boiler and unvented cylinder with broken coil. Got 3 quotes from (seemingly) reputable engineers. It has been a nightmare from start to finish, the current state of play is we are left with a system with clear faults and an inability to isolate the hot water from the heating. The engineer insists 'there is nothing unsafe about that installation whatsoever'. I am in the process of writing to him regarding breach of contract under the Consumer Rights Act 2015, but need to qualify a few technical bits first. One of the other engineers who quoted has been super helpful, but is now away until Tues. If I posted some pics, could anyone help with identifying clear issues? Thanks in advance.