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Search results

  1. Jock Spanners

    Gas Service Reminders

    Evening all, I believe it's received wisdom that it's much easier (and cheaper) to retain a customer than to find a new one. That's why I try hard to keep all my gas customers. Every year I send out an email and text message reminding them of their annual service. But it doesn't work. I was...
  2. Jock Spanners

    Advice Needed on an integrated cylinder

    Evening all, I've got a customer with a fifty year old integrated type cylinder in the loft which is overflowing. It's basically a metal lined wooden box with an immersion heater in the bottom and another smaller box within it near the top which is linked to a warning pipe. There appears to be...
  3. Jock Spanners

    Suspected leaking pipe in concrete floor

    Dear All, I need a second opinion. I have a customer with an engineered oak floor which keeps discolouring apparently from damp below. The floor is in the corner of a cloakroom and near to central heating pipes. When the floor is lifted it does not appear to be soaking wet. I suspect a pinhole...
  4. Jock Spanners

    Wood burning stove combined with electric boiler

    Good morning all, I have an interesting one here. I have a customer living in the sticks, off gas in an ancient cottage with no garden. They have a wood burning stove/boiler providing heating and hot water. They want the option of not being reliant on it - ie lighting it and all that hassle...
  5. Jock Spanners

    How do I fix a flue damper in the open position?

    Evening all, I've been to service a gas fire and found it had a flue damper plate which isn't permanently fixed. They only want to keep the gas fire for a short while until they get a wood burner. My question is: how do I fix the damper plate in a 'permanently open position'? Is there a...
  6. Jock Spanners

    Water filter for spring fed home

    Evening all, I've been asked to fit a whole house filter for a customer whose house is spring fed. I'm thinking of a UV filter plus a three cartridge system but I've not done one before. Can anyone tell me the best way to do it? Thanks, Jock
  7. Jock Spanners

    Potterton Promax Combi

    Evening All, I've got a new customer who's moved into the house that Jack built. No sooner have a replaced the illegal flue than the 5 year old Promax has developed dhw problems. It was your classic blocked phex so I replaced it. Then it started making an horrendous noise so on Baxi's advice I...
  8. Jock Spanners

    Central heating sucking air through vent pipe

    Evening all, I've just changed a Keston system boiler for a regular Worcestor with a pump. The customer had bought the boiler mistakenly thinking it was a like for like swap. I've added the pump and everything seemed fine but a week later he's complaining about air in the system and the F&E tank...
  9. Jock Spanners

    Myson Marathon 600B floor standing boiler gas leak

    Evening all, I've just traced a gas leak to a Myson Marathon 600B. The gas appears to be escaping through the flue. The boiler's a bit before my time but I know the valve was replaced fairly recently. Has anyone any idea how to fix it? Thanks, Jock
  10. Jock Spanners

    Ideal Logic Combi - Low Working Pressure

    Evening all, I've been to service an Ideal Logic Combi 30 today and when I tested the working pressure at the inlet it was only 10mb on maximum rate. The WP was 20mb at the meter. The analytics were spot on and the gas rate 3m/hr. The pipework is correctly sized and there doesn't appear to be...
  11. Jock Spanners

    Baxi 630 with weather compensator

    Evening all, I tried Baxi technical today but the guy I spoke to wasn't able to help me. I've just fitted a 630 and decided to fit a Multifit weather compensator (for the first time) in line with the new Part L regs. I chose the standard one - not the flue mounted model. When I tried to set it...
  12. Jock Spanners

    Three Port Valve Puzzle

    Evening All, I changed a Drayton three port valve today as the valve was completely seized. It appears to be wired correctly. When I switch to HW it moves to HW and when I switch to Mid it moves to Mid. But when I switch to Heating it clicks repeatedly, the small lever on the actuator stays in...
  13. Jock Spanners

    Ideal Mexico with noisy burner

    Evening all, I've got an old Ideal Mexico with a really noisy burner. It seems to have flames spilling from the end of the right hand burner making it roar. I suspect the burner cap gasket has perished allowing combustion through the joint. Knowing that it's obsolete I don't want to condemn it...
  14. Jock Spanners

    Water company's obligations regarding external stopcocks

    Evening all, Can anyone tell me definitively what the law is about external stop cocks? I have a customer with a cold water main made of steel which runs under her drive and then under a road. The stopcock is 20 metres from her boundary. The main is leaking under the drive but I've managed to...
  15. Jock Spanners

    Too much work for one and too little for two

    Hi Guys, For the last year I've been working 24/7 chasing a heart attack. It's mainly looking after my established customers so I can't really decline the work. I really need some help. I have a part-time mate who would make a great employee but never wanted the responsibility of employing...
  16. Jock Spanners

    Plumbers working their evenings

    Evening All, I've just spoken to someone who wanted me to call around one evening this week to fit an electric shower which he's bought. He told me he works during the day. I told him I work nine till five - like everyone else. I don't want to work my evenings so I wouldn't budge. It set me...
  17. Jock Spanners

    Linking oil fired central heating to a wood burning stove

    Hi Everyone, I've been asked to install a new oil fired central heating system and link it to a wood burning stove. It's in a bungalow refurb and the customer has an unlimited supply of wood. I'm very skeptical of it all working. It seems to me the choice is between a thermal store, H2 panel...
  18. Jock Spanners

    Van Guard Pipe Carrier

    Hi Everyone, I'm curious - I recently bought a Van Guard Tube Carrier and I'm really disappointed with it. Quite simply it isn't waterproof. If it rains the tube is soaked the whole length and any copper tube inside is tarnished after only a day or so. Has anyone got the same tube carrier and...
  19. Jock Spanners

    Ideal Icos HE15

    Evening All, I have an Ideal Icos HE15 with a leak on the flue manifold within the casing. About 10cm down from the top of the casing is a joint in the manifold. It appears to be leaking condensate through the gasket. When I spoke to Ideal they said the manifold is no longer available and the...
  20. Jock Spanners

    Potterton Gold heat only electric boiler

    Evening All, Has anyone experience of fitting a Potterton Gold heat only electric boiler? I have a customer who lives in the sticks, off gas, miles from anywhere whose brother (also retired) is ex-British Gas and has recommended one. My customer wants to lose the oil boiler and tank and gain...
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