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    Can anyone help identify this basin?

    I need to replace this basin, it's 430ish wide and 415ish deep. There is no manufacturer name on it, there is a number which appears to be 25381 but it doesn't bring any results online. City plumbing are no help either. I can go as wide as 525 but no deeper. Ideally 2 tap hole if I need to get...
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    Oso unvented. Cold water through tundish

    Had a customer ask me to look at her unvented cylinder. Cold water running through tundish. Isolate supply to cylinder and the water stops running, needs new combi valve. She did have insurance who refused to touch it because it hadn't been serviced for 2 years. I've advised to change t and...
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    Baxi 105e. Best/easiest to replace with???

    Repaired a 105e today, diaphragm and split pressure gauge tube. Its had a few parts changed over the last few years. Expansion vessel has now gone. There is no where to fit one externally and the customer has asked for a price to replace. Happy to stick with a similar boiler, what would be the...
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    Customer running all pipework. Wants me to fit boiler in loft and connect up.

    Hi everyone, Been asked to look at a job, the customer and his dad have already ripped out the cylinder and 90% of the old pipework and rads. They will be doing everything minus the gas pipework and fitting the boiler. They have asked me to do it, they are decent guys to work for. They are not...
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    Boiler with 10 year warranty?

    I have been to look at a job, customer needs a combi swap. He has been looking online and has decided he wants a 10 year warranty. He wants worcester, vaillant or Ideal. I can't find anything with a 10 year. Is this possible? if so I'm sure it will mean the install has to meet certain criteria...
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    Vaillant boiler, no error on display but not working properly

    On unvented system. Not sure what model boiler. (not helpful I know) A tenant where I do some work has been in touch, he said the boiler was not working. I asked him to check the usual, thermostat turned up, gas on (light the hob). Can't check the pressure because it means taking the case off...
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    Replacing water softener hoses

    Morning, Can anyone recommend where to get replacement hoses for a water softener please. A customer has hoses which have split, there was no data labels anywhere and she doesn't know where she got it from. The hoses there now are white plastic/rubber, horrible design with brittle plastic...
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    Fitting Hive in the morning, what happens to this? pictures.

    Hi, I have this receiver in the loft next to the boiler. Do I just remove it if i am fitting Hive? The new receiver is going in place of the exisiting programmer. The hub etc all seems straight forward just having a receiver in place at the minute is throwing me off. Any tips? Thanks
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    Hot water from all taps except kitchen cold.

    Hi, I have been asked to look at a Ln issue this evening. Customer said she has hot water coming from all cold taps as well as the hot taps. Except the kitchen cold tap-this is fine. Ive asked if she has had any work done recently and she said something about a new boiler but she is elderly...
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    Anyone work/worked for Golding Homes?

    I have been offered an interview with the above doing service and breakdowns. I don't need the job. Things are going pretty well doing my plumbing work and doing gas private and I am getting better. I have said before if I could get a position doing just service and breakdowns that would give...
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    Promax in cellar. Combi wanted in airing cuoboard

    I know a post like this can be pointless as without seeing the job its hard to say a price. Ive had a customer call me, he has the boiler, vertical flue and hive controls. He wants a vaillant 835 combi in the airing cupboard on the top floor. Current boiler is in the cellar and so is the gas...
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    Replacing Eph T27 Controls with Hive or similar

    Hi i have a customer who has a 15i system boiler in the loft, there is a receiver up there also. downstairs they have a an eph t27 progrmmer on the wall and a wireless stat. They want Hive or similar fitted that they can control from their phone, can anyone recommend what they would fit. It...
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    Replacing towel warmer with designer radiator that can still hang towels on.

    Customer has asked for a towel warmer to be replaced, they want a designer radiator, anthracite colour, and still be able to hang towels on it. the wall space is limited. 400mm wide rad is the max it will take, preferably with bottom entry straight valves. Between 1200-1400 height. I cant...
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    Care home roof drain. Blockage

    Just been to this. We managed to clear it with a plunger but even when draining it would keep backing up and not go away. Never seen it before. Theres a normal overflow pipe and also a down pipe which were both letting water out. Still think there will be issues, some sort of restriction. Would...
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    Asking to change to part time with employer

    Hi, Currently doing social housing plumbing. Its not particularly demanding, I like the blokes I work with and it's Mon - Friday. No call out. The money is ok, nothing special but then we're not exactly under pressure day in day out. No gas work. I'm thinking about asking to change to part...
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    Ideal logic l2 fault

    Hi I have just had a friend of a friend message saying her boiler doesn't work. From what she is saying it's displaying L2. I'm reluctant to race round there right now as she wants a quote to repair so unlikely she will want to pay a fee for me going on a Sunday evening. She has an immersion...
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    Leak in wall to look at in the morning. Where to start?

    Hi, I'm going to this job in the morning, see pics. Where would you start? I'm thinking around the tap outside as there is signs of a leak there and would have obviously run down. Or do I start inside near the stopcock? Anyone had anything similar? I can't get there until 0830 so I want to...
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    1650 steel bath recommendation

    Hi everyone, I need a 1650 steel bath for a job in the next few weeks, can anyone recommend one. Nothing fancy, I've asked at a couple of merchants but they can only get me an acrylic one. I don't mind ordering online but would rather be able to collect to so I have a chance to look at it...
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    8.5kw shower needs replacing

    Hi, A customer has sent me a picture of a gainsborough 8.5 es shower. It no longer gets hot, after speaking to the manufacturers they have said its only 1 of 2 issues. Either the water pressure is below 1bar so not activating the solenoid - unlikely. Or the 'engine' has gone which to replace...
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    Best replacement for this.

    Hi, Ive been sent this by a customer who has asked me to replace this. What would be quickest replacement? Thanks
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