Hi guys as above does anyone know what the dhw flow rate was on a vokera Linea 35he fitted in 2004. This is the current boiler fitted (I believe, as paperwork does not state capacity and nowhere on the boiler is there a GC number, kw rating or serial number. Aswell as the fact the original benchmark was never filled out.
Vokera insurance has condemned this boiler as the condensate has been dripping into heat exchanger.
The customer is adamant that vokera insurance is brilliant and that the engineer who has always serviced their boiler from them is great also. When he condemned it vokera gave them £1275 towards replacement.
I was unaware such a large boiler was wanted as it is a 3 bedroom house with 1 bathroom.
From what I can see the literature that was with the boiler states if it is a 35kw it has a dhw rate of 12l/m. This seemed low. I've tried researching online but can't find the exact model details, however newer variants are listed as 14.7l/m
Now the kicker is I qouted on a 29kw vokera, only for the customer to say they are not willing to lose any hot water pressure. The 29kw gives 12l/m
I tried to call vokera to clarify but kept getting cut off and then couldn't get through. I have been told previously by vokera that they supply mrcentralheating with their boilers and then they distribute to merchants such as plumb centre, crossings etc. So I called them for advice. The guy told me he believed it was 14l/m however vokera no longer sell a boiler larger than 29kw. However now I've bloody found they do a 36kw (I was told by several merchants they couldn't get bigger than 29kw).
I'm lost now as don't want to fit a system and the customer not to be happy with the result and I'm due to fit in the morning
Vokera insurance has condemned this boiler as the condensate has been dripping into heat exchanger.
The customer is adamant that vokera insurance is brilliant and that the engineer who has always serviced their boiler from them is great also. When he condemned it vokera gave them £1275 towards replacement.
I was unaware such a large boiler was wanted as it is a 3 bedroom house with 1 bathroom.
From what I can see the literature that was with the boiler states if it is a 35kw it has a dhw rate of 12l/m. This seemed low. I've tried researching online but can't find the exact model details, however newer variants are listed as 14.7l/m
Now the kicker is I qouted on a 29kw vokera, only for the customer to say they are not willing to lose any hot water pressure. The 29kw gives 12l/m
I tried to call vokera to clarify but kept getting cut off and then couldn't get through. I have been told previously by vokera that they supply mrcentralheating with their boilers and then they distribute to merchants such as plumb centre, crossings etc. So I called them for advice. The guy told me he believed it was 14l/m however vokera no longer sell a boiler larger than 29kw. However now I've bloody found they do a 36kw (I was told by several merchants they couldn't get bigger than 29kw).
I'm lost now as don't want to fit a system and the customer not to be happy with the result and I'm due to fit in the morning