Aqualisa Colt- on/off control come off & can’t turn off.. help please

[FayHelen]

I have an Aqualisa Colt shower, the on off end end part has come off and the shower will not turn off… water is gushing out and the only way to stop is to turn off the water for the whole house… really appreciate any DIY fixes please, so I can use the water, heating (combi boiler) until plumbers reopen please

 

[Deleted member 120897]

Pair of pliers to turn off? Are you able to position it back onto the thread, turn off and leave off until you can fix it?

 

[Chuck]

There may be some service valves in the pipes supplying the unit that you can turn off to isolate the shower from the rest of the house.

The most common types look something like this:

https://www.NoLinkingToThis/p/full-bore-isolating-valve-15mm/46860

 

[FayHelen]

Thank you both for your replies and suggestions… there’s a maze of pipes… see attached photos… not sure there’s an isolating thing for the shower but looks a couple of taps but maybe for heating pump or washing machine?! Is it any of those please? Thank you again

 

[steadyon]

1. None of the valves in your pictures are likely to be for the shower.
2. Can you post a picture of the shower, with another showing the end the knob has come off.
3. With the knob missing, do you have a splined shaft showing? If so, as Undertrained suggested in post 2, can you not turn the water off by gripping the splines in a pair of pliers and turning the shaft? Gently, and try not to damage the splines.
4. Sometimes you can just push the knob on the splines and turn off without re-affixing the knob.

 

[FayHelen]

1. None of the valves in your pictures are likely to be for the shower.
2. Can you post a picture of the shower, with another showing the end the knob has come off.
3. With the knob missing, do you have a splined shaft showing? If so, as Undertrained suggested in post 2, can you not turn the water off by gripping the splines in a pair of pliers and turning the shaft? Gently, and try not to damage the splines.
4. Sometimes you can just push the knob on the splines and turn off without re-affixing the knob.

Thank you, the end comes off with the stick part and without… we’ve tried pliers on the stick bit… but doesn’t seem to stop it

 

[FayHelen]

Thank you both for your replies and suggestions… there’s a maze of pipes… see attached photos… not sure there’s an isolating thing for the shower but looks a couple of taps but maybe for heating pump or washing machine?! Is it any of those please? Thank you again

It also comes off like this and can be turned… thank u for any help

 

[ShaunCorbs]

Remove the chrome pieces eg undo the front screw lift the top and bottom pieces off as they might be in the way

 

[FayHelen]

We’ve been trying to relive the front screw but it just keeps spinning round… it’s tempting to try and force but don’t like to.. thank you for your suggestions. I should add, it’s only mum who’s a pensioner and I, so really appreciate help and ideas to try and enable us to turn shower off so we can get the heating on! Thanks

 

[Deleted member 120897]

The pipe photos earlier, are they of behind the shower, or elsewhere? Do the pipes go behind the wall, or under the bath?

 

[FayHelen]

The pipe photos earlier, are they of behind the shower, or elsewhere? Do the pipes go behind the wall, or under the bath?

They are from the cupboard downstairs under the stairs… there’s none visible in the bathroom (and no bath!)

 

[ShaunCorbs]

Set of pointy needle nose pliers

 

[steadyon]

1. It looks as if the "on/off" valve and its entire spindle have become detached from the rest of the unit. I don't know how this one goes together so can't advise on re-assembling it.
2. However, the valve appears to be a push fit onto the pipes, being held in place by four screw. If you could get hold of two 15 mm Speedfit stop ends you could:
2a. Turn off the water at the mains.
2b. Remove the cover plate.
2c. Undo and remove the four fixing screws securing the black plastic body of the mechanism to the wall.
2d. Slide the valve off the pipes,
2e. Push a stop end onto each pipe.
2f. Turn the water on again and check all is secure.
3. I notice most of the shops (B&Q, Screwfix, Toolstation etc.) are closed today. If its really urgent and you are prepared to drive to Hanger Lane I can give you a couple of the stop ends.
4. Have a look at https://www.showerspares.com/downloads/aqualisa_aquarian_1999-current.pdf for some idea of how it all fits together, and to confirm it is the same as the one in the pictures.