Aqualisa Lumi 10.5kw no hot water

[Efchutchy]

Was wondering if anyone could help please.

I've got an Aqualisa Lumi 10.5kw shower at home and it's no longer producing hot water. I've had it 4 years and it's now started doing this. Just wondered if anyone had any experience of this shower and how to fix the issue? Warranty ran out after 3 years.
I called Aqualisa and they said they'd send someone out for £99 and they 'think' the engine might have packed in, so quoted another £199 to replace it!

 

[exedon2]

£298 for a 'possibly ' repair?
Maybe not just replace and get new warranty.

 

[Efchutchy]

Yeah ridiculous to be honest. This was my argument on the phone, how can they be so sure it's the engine that's gone, i.e. is it a known problem with aqualisa?
As you say, £300 for a repair is silly money.