AR Boiler, 1 week old!

[GasmanxxxR1]

Called out to fit a cooker in a new kitchen, noticed straight away they had a new 30kw hxi, looking for the gas pipe i noticed it was all in 15mm, about 15M in total!

So decided to check inlet pressure 9mb!!!!mg_smile:

Loads of other installation faults including overflow condense pipe running uphill outside, plume kit not clipped, flue not screwed, waterleaks on pipe work etc etc etc

My question is do i have to riddor the guy?

Customer is very hacked off with him but wants to give him a chance to put it right before she pays me to do it

Cheers guys

 

[Destroyer2813]

Could take it two ways ring him up and point his flaws or just report him as god knows what he"s leaving elsewhere

 

[Mike Jackson]

Don't bother with the RIDDOR just kneecap him.

 

[SafeGasInstall]

call him and explain , if he start giving it large then tell him that you are doing him a favour if he does not get back to job MOnday morning at 7;45am you are filling the RIDDOR report !

I have done it twice , 1st one I reported
second one did WANT put everything correct , but customer would not have him back

 

[Toxic Ted]

He cant be GSR ffs........

 

[GasmanxxxR1]

He cant be GSR ffs........

He is, i checked his number on the website, when i googled him he had a lot of bad reviews. Seems like he is leaving a lot of customers in the lurch

 

[AWheating]

the customer is bonkers if she lets him back into the house. He will probably put a grundfos on the 15mm to boost the pressures.

 

[GasmanxxxR1]

The whole job was digusting workmanship, new boiler was three meters along the same wall so he just bent a load of 22mm plastic behind the kitchen units and connected onto old pipe work, he had 3 leaks on his new soldered pipework that he had wrapped ptfe tape around

Hope its no one on the forum, i feel bad for the fella, crazy i know

 

[Masood]

He is, i checked his number on the website, when i googled him he had a lot of bad reviews. Seems like he is leaving a lot of customers in the lurch

Then RIDDOR him for his own good. It may prompt him to get himself some refresher training and an attitude change...

 

[SafeGasInstall]

post some pictures pls , where about was the job ?

 

[GasmanxxxR1]

post some pictures pls , where about was the job ?

Rather not say for now, if its not fixed by end of play monday then i'll sort him out

 

[GasmanxxxR1]

PS with all this going on i didnt connect the cooker, going back next week to do it!

 

[diamondgas]

Personally I have no sympathy for anyone who shows such disregard for their customers safety! I'd be talking it over with Gas Safe, see what they recommend. If they've got such a bad reputation they'll continue doing the same unless the powers that be get wind of them... IMHO

 

[Resolute]

Sounds like he's either bitten off more then he can chew or he just doesn't care!

 

[GasmanxxxR1]

Personally I have no sympathy for anyone who shows such disregard for their customers safety! I'd be talking it over with Gas Safe, see what they recommend. If they've got such a bad reputation they'll continue doing the same unless the powers that be get wind of them... IMHO

Having had a similar situation not long ago I know gassafe wont do anything unless the customer reports it gassafe herself, which i have advised her to do

 

[diamondgas]

Having had a similar situation not long ago I know gassafe wont do anything unless the customer reports it gassafe herself, which i have advised her to do

Been there too mate! Has to be the customer who asks for a visit from gas safe .. I wonder if they registered the install?

 

[AWheating]

The whole job was digusting workmanship, new boiler was three meters along the same wall so he just bent a load of 22mm plastic behind the kitchen units and connected onto old pipe work, he had 3 leaks on his new soldered pipework that he had wrapped ptfe tape around

Hope its no one on the forum, i feel bad for the fella, crazy i know

ptfe around a soldered leak, how does he not know it should only be used on the threads of compression fittings

 

[SafeGasInstall]

Supper plumb ???

 

[Leo21]

It makes me wonder why I bother tbh, you seem to get no extra money or thanks for doing it right. Well almost right anyway.

 

[SafeGasInstall]

True Leo ,
i do it cos I like when I finish work and turn around and it looks nice and organised and some customers do realise when some one has done a good job , and then they recommend me to there friends (some do , some don't )

 

[diamondgas]

True Leo ,
i do it cos I like when I finish work and turn around and it looks nice and organised and some customers do realise when some one has done a good job , and then they recommend me to there friends (some do , some don't )

An old saying that is so true "Do a good job and they may tell one or two people they know, do a bad job and they'll tell everyone!"

 

[Leo21]

An old saying that is so true "Do a good job and they may tell one or two people they know, do a bad job and they'll tell everyone!"

I agree with your sentiment. But price seems to be king, and I've seen some really rough work. When you ask where did you get this guy from, you get "he was recommended" seems if it works, you get recommended!