bad customers

[P4ULT]

hi went to do a boiler service the othre day an old apollo and the sight glass was broken i informed him it would have to be replaced he said ok. he doesnt want it done so i isolate the boiler issue warning notice as im walking out the door he said im gonna use it anyway which annoyed me. my question is why did he ask me to service his boiler and then not give a fuss about his safety some people are mad. not a major problem i no but with gas you have too cober yourself

and i never got paid either.

 

[radswilldo]

Give it three months, then go cause damage to his property. I hope any people reading this relise that if they want to be scumbags then they deserve WHATEVER happens to them, as I keep saying this country is filling up with effluent and needs draining.

 

[stevetheplumber]

hi went to do a boiler service the othre day an old apollo and the sight glass was broken i informed him it would have to be replaced he said ok. he doesnt want it done so i isolate the boiler issue warning notice as im walking out the door he said im gonna use it anyway which annoyed me. my question is why did he ask me to service his boiler and then not give a fuss about his safety some people are mad. not a major problem i no but with gas you have too cober yourself

and i never got paid either.

you should have informed the gas supplier as he has declared his intent to use a dangerous appliance

 

[P4ULT]

you should have informed the gas supplier as he has declared his intent to use a dangerous appliance

you reckon i thought as it was at risk and he signed the warning notice i rang gas safe and they confirmed this. although the guy thought he was nuts for wanting to use an unsafe appliance.

 

[Hugh]

The genral public are

and then if they where found dead the law would be commin knockin on your door

 

[traineedrip]

you reckon i thought as it was at risk and he signed the warning notice i rang gas safe and they confirmed this. although the guy thought he was nuts for wanting to use an unsafe appliance.

Thing is hes liable to blowing his neighbours up as well. Somebody should enforce it. Hes not going to let anyone else near it so itll get worse.

Im suprised gas safe didnt do anything

 

[REDSAW]

you think his gas service should be cut of if a report was made untill he proved that it was safe as would a contaminated water supply would.

 

[P4ULT]

Thing is when its at risk the customer has the right to turn it back on.

 

[Puddle]

Thing is when its at risk the customer has the right to turn it back on.

The customer does not have to right to turn it back on, if turned off,once a dangerous appliance has been turned off,thats it,its off and not to be turned back on by anyone until safe to do so

We are not allowed to turn it off in the first place, without permition of the owner,but whats he going to do,if you are not going to get paid anyway you are not going to loose out there and he is not going to take you to court on a technicality,as you have provented a possible dangerous incident and stopped him from braking his contract with the gas supplier that states he should only use safe equiptment connected to thier supply.
If his gas meter was outside,I would cap him off and let him scream
and get some pleasure to replace the missing wages

 

[Winston]

Excuse my stupidity as I dont do gas, but I thought that if a dangerous appliance was found and the owner refused to have work done to correct the fault. That the gas suppier would cap the supply off, this is a danger to the owner/ resident of the property and neighbouring properties and people.

 

[safc]

What did you class it as AR or ID ?. IF AR the customer CAN turn it back on knowing a risk may occur.
Also was the sight glass completley broken ? (seems a bit excessive to issue ID for a sight glass)

 

[GreenArmy]

Winston, Basically P4ULT has classed the appliance as AR (At Risk) this will mean that the appliance is not 'about to blow up' or 'spilling fumes back into room', but has the potential to do so.
If the appliance was classed as ID (Immediately Dangerous) that would mean it is 'about to blow up' or 'is spilling fumes into room'.
A gas user can refuse to have an AR appliance turned off. As long as a Gas Safe engineer states that the gas user has refused to have appliance turned off and the gas user signs to confirm this then the Engineer is covered.
An AR appliance only requires 'Turning Off' whereas an ID appliance requires 'Blanking Off' from the gas supply.

 

[Winston]

Thanks for the explanation, glad I dont do gas.

 

[migoplumber]

i understand it classed as ar, and i would of done the same, (probably)

it may seem a bit excessive to class it as ID for lack of a piece of glass, but technically products of combustion could spill out and enter the room.

good discussion

 

[P4ULT]

ive opened a right can of worms here. i did class it at risk. i turned it off not capped it it was an open flue appliance. but in future i think its quite likely i will cap everything then there would hopefully be no issues. mind you sometimes amkes you wonder why people ask you to do the work when the heave no bother about their safety. also as said before i checked with tthe gas safe technical and he agreed that i was right to class it at risk.

 

[newbie1]

as its open flue then the sight glass would only be ar
but on a room sealed boiler this would be id
as the notice has been issued the responsible person is now liable should anything untoward happen because he as been issued the warning notice
a cracked sight glass wld prob be ok but if air is now entering through the sight glass it could in theory disturb the flame or even cause lift off

 

[P4ULT]

as its open flue then the sight glass would only be ar
but on a room sealed boiler this would be id
as the notice has been issued the responsible person is now liable should anything untoward happen because he as been issued the warning notice
a cracked sight glass wld prob be ok but if air is now entering through the sight glass it could in theory disturb the flame or even cause lift off

who would be classed as the responsible person. the customer i presume as he has signed the warning notice.

 

[newbie1]

yes the customer is now liable for any event arising from use off an appliance that has had a warning notice issued and turned off