Baxi 105e no CH or DHW...lost cause?

[bencrinkle]

Hi all,​

First post so hello and thanks in advance for any advice you guys can give me.

We have a Baxi 105e combi boiler that about 2 weeks ago suddenly stopped working. Other half had the heating on over night to dry some washing, knocked it off in the morning but then noticed there was no hot water. Checked the boiler and it was flashing a fan/flue error...Called the engineer in, he said there was no power getting up to the fan from the PCB which led him to believe the pcb was at fault...he ordered one for us (which took a WEEK to come) came to fit it to find it was the wrong kind!! Anyway..we sourced another one off Ebay, guy reassured me this was compatible, engineer fitted it....no dice...The boiler would kick in as normal...big flame, smaller flame and then cut out, no flame...and then it would do it all over again. I think at this point we had a flame error showing so the guy said it was likely a dodgy flame sensor electrode / lead? I googled it and this seemed like a fair punt so we picked up a new electrode and lead for £15 and he fitted it yesterday....exact same thing!!!! getting frustrated by this (bearing in mind he'd been back 3/4 times now) he called for backup, the pair of them have apparently ruled everything out (i say ruled out I guess they just visually checked everything because no parts, other than what had already been replaced and a pressure switch were changed) thermistor, heat exchanger, fan, pump, some other bits i'm not sure on the name off :/ they even got on to baxi who advised it was a blockage but they checked everything and couldn't find one...anyway...in the end they threw there hands up and basically said they didn't know what was wrong and we ended up pricing up a whole new system...pipes, flue, the lot!!! not what I need with a wedding looming at the end of the year. In fairness to the guys they were very reasonable and in pricing up a new system did what they could to make it as cheap as possible so i don't think for one minute they are on a blag just to overprice the job, i genuinely think they are stumped...they even suggested I get a second opinion just in case they had missed something stupid...hence why I'm on here asking for help...I've read quite a few Baxi related forums on here and a few other forums and I know you guys know your sh*t so I'm hoping beyond hope you can point me down the get it back up and running path rather than the give up and spend a whole lot of needed cash path that I'm currently on!!

Thanks

Ben

 

[jtsplumbing]

Call Baxi out for a Fixed Price repair

 

[bencrinkle]

Call Baxi out for a Fixed Price repair

is that £250? The engineer did mention something about that. So I guess they come and fix it for that price regardless of work done? Seems a shame to shell out 250 if it's something stupid that would be less than that to actually replace but then it could end being more than that if we keep chucking parts at it :| grrrr friggin thing is doing my head in!!

 

[jtsplumbing]

is that £250? The engineer did mention something about that. So I guess they come and fix it for that price regardless of work done? Seems a shame to shell out 250 if it's something stupid that would be less than that to actually replace but then it could end being more than that if we keep chucking parts at it :| grrrr friggin thing is doing my head in!!

Yes, you could finish up paying more than that for parts, then the labour charge on top, if moneys a bit tight you can spread the re-payments with Baxi

 

[bencrinkle]

Yes, you could finish up paying more than that for parts, then the labour charge on top, if moneys a bit tight you can spread the re-payments with Baxi

Thanks mate, sound advice.

 

[jtsplumbing]

Thanks mate, sound advice.

Your welcome, some boiler parts can be very expensive, & if you get it wrong you cant take them back, just replacing 1or2 items without labour could take you way over the 250 mark,

 

[bencrinkle]

Your welcome, some boiler parts can be very expensive, & if you get it wrong you cant take them back, just replacing 1or2 items without labour could take you way over the 250 mark,

Well yeah as I say we are down £100 so far just on the electrode lead and PCB, I'm hoping the guy will take the PCB back but we'll see! It's annoying because it seems so close to being right but yet so far, you think it would just be a case of reading the fault code, swapping the appropriate part and away you go, much like you can do with cars these days! seems like a lot of the job is just suck it and see

 

[jtsplumbing]

Well yeah as I say we are down £100 so far just on the electrode lead and PCB, I'm hoping the guy will take the PCB back but we'll see! It's annoying because it seems so close to being right but yet so far, you think it would just be a case of reading the fault code, swapping the appropriate part and away you go, much like you can do with cars these days! seems like a lot of the job is just suck it and see

problem with fault code its only a guide, could have 2 or more problems and that's when it starts to get expensive, be lucky if he can return PCB once out of box, suppliers are reluctant to take them back, best of luck with that !!

 

[Dotty]

Rather than using guys whose fault finding consists of swapping parts, get someone in who knows what they're doing or Baxi for a fixed price repair.

This thread is dangerously close to contravening our rules and as such will be closed.