All advice appreciated. I've made a number of bad decisions & trying to stop the flow.
I used a small plumbing company (one man band but supplies all trades) that had installed two bathrooms for me previously with satisfactory results.
Therefore, I had a combi boiler installed last week (replacing unvented potterton suprima 50) where he replaced radiators & introduced a heating engineer for the boiler & revised pipework.
Mostly paid in cash on completion but I did pay the heating engineers employer for the goods (boiler etc) & he has used his employers details to register the installation & warranty.
I had a number of growing concerns so arranged for independent inspection by another heating engineer & he has issue a Do not use certificate for a number of reasons:
- PRV not terminated (not pipework installed & currently located directly above live switch)
- Flue not correctly installed (not 300mm from window) & not sealed on inside (packed with paper towels)
- Live electrical connection exposed.
- Boiler pipework surrounds live switches. Switches should be moved away from pipework / underneath boiler.
There are additional issued (e.g. dripping pipework x 2), poor electrical work & kitchen wall burned badly from soldering.
On advice of independent engineer, he advised to call Gas Safe informally & they advised to contact the installers employer. This has been done & they are not interested in rectifying. Silence is deafening from plumbing company & installer.
Independent engineer advised to log formally with Gas Safe and that has been done online today. I have taken lots of photos as evidence.
I have since learned from searching the forum (I think) that if his employer did not given him permission & he does not have his own licence, it looks like this might be classed as an illegal install?
Apart from waiting for Gas Safe to get in contact, what should I do if he turns up? It seems doubtful this will happen but want to be prepared. Do I refuse entry if he doesn't have his own licence?
The only plus point is I have a high level of confidence in the independent engineer, who I think will rectify the issues, even if I have to pay for this. Obviously, his current advice is to let Gas Safe do their job & log the issues. I'm not sure how quickly they respond to this type of complaint. In the meantime, we have no heating or hot water but better than something worse going wrong.
I'd really appreciate any advice. Its very stressful & its confusing (to me) what is covered by gas safe & what is not.
Thanks
I used a small plumbing company (one man band but supplies all trades) that had installed two bathrooms for me previously with satisfactory results.
Therefore, I had a combi boiler installed last week (replacing unvented potterton suprima 50) where he replaced radiators & introduced a heating engineer for the boiler & revised pipework.
Mostly paid in cash on completion but I did pay the heating engineers employer for the goods (boiler etc) & he has used his employers details to register the installation & warranty.
I had a number of growing concerns so arranged for independent inspection by another heating engineer & he has issue a Do not use certificate for a number of reasons:
- PRV not terminated (not pipework installed & currently located directly above live switch)
- Flue not correctly installed (not 300mm from window) & not sealed on inside (packed with paper towels)
- Live electrical connection exposed.
- Boiler pipework surrounds live switches. Switches should be moved away from pipework / underneath boiler.
There are additional issued (e.g. dripping pipework x 2), poor electrical work & kitchen wall burned badly from soldering.
On advice of independent engineer, he advised to call Gas Safe informally & they advised to contact the installers employer. This has been done & they are not interested in rectifying. Silence is deafening from plumbing company & installer.
Independent engineer advised to log formally with Gas Safe and that has been done online today. I have taken lots of photos as evidence.
I have since learned from searching the forum (I think) that if his employer did not given him permission & he does not have his own licence, it looks like this might be classed as an illegal install?
Apart from waiting for Gas Safe to get in contact, what should I do if he turns up? It seems doubtful this will happen but want to be prepared. Do I refuse entry if he doesn't have his own licence?
The only plus point is I have a high level of confidence in the independent engineer, who I think will rectify the issues, even if I have to pay for this. Obviously, his current advice is to let Gas Safe do their job & log the issues. I'm not sure how quickly they respond to this type of complaint. In the meantime, we have no heating or hot water but better than something worse going wrong.
I'd really appreciate any advice. Its very stressful & its confusing (to me) what is covered by gas safe & what is not.
Thanks