Boiler not lighting

[CHills]

Hello, can anyone help me please? My boiler light has gone out. Instructions says to turn off electric supply to boiler before relighting. I have done this and boiler is sparking but not ignighting. Is this correct? Shouldn't the electric supply be on so it can catch?
Thanks very much!!

 

[lame plumber]

boiler make and model would be useful and are you using a push button pietzo ignitor to make the spark?

 

[Thoggy]

No the electric doesn't need to be on but it's obviously got a problem with something only a gsr can fix so either try to light it again as states on boiler or call in someone gas safe.

 

[jtsplumbing]

Sounds like a gas fault (take it you have gas on ?) are you on a card meter ? if so did you let it run out ?