Boiler service

[Stenster]

Hi,

Just passed my Gas Safe probation today so have started booking some services in, going to visit some customers tomorrow and just wondered what sort of price is fair. Obviously that is down to the age and condition of the boiler, but apart from maybe a new burner door seal or gasket on WB can't see any outgoings.

I'm going to make sure all boilers are running when I get there so as not to get the "it was running alright before you serviced it" sort of free repair.

Rough ballpark as what I should be charging?

Thanks

Dave

 

[Billy Bob Bob]

rules on here Dave,hit 10 posts,.send me your gsr details and we can put you into the gsr only forum,we don't discuss prices on the open forums

 

[Alpha man]

What part of the country are you from Dave?

 

[Centralheatking]

Hi Stenster welcome to here

UKPF is really good loads of advice and questions which you should read

My advice is NOT FOUND IN YOUR GAS TICKET TRAINING but is Astute commercial advice

ALWAYS when you go service a system - get the customer to start it up BEFORE you
touch it - or start it up yourself and go around check every radiator is up to heat
hot water runs etc.

Ther are loads of rip off customers 'who want a service' when there is in fact a breakdown or an
existing malfunction - THEY WILL BLAME YOU and you must ALWAYS cover your bottom in life

centralheatking - I know this cause it happened to me and my boys :32:


yc

Hi,

Just passed my Gas Safe probation today so have started booking some services in, going to visit some customers tomorrow and just wondered what sort of price is fair. Obviously that is down to the age and condition of the boiler, but apart from maybe a new burner door seal or gasket on WB can't see any outgoings.

I'm going to make sure all boilers are running when I get there so as not to get the "it was running alright before you serviced it" sort of free repair.

Rough ballpark as what I should be charging?

Thanks

Dave

 

[Leo21]

Always ask if there's anything particular you'd like them to look at while your servicing it. "I maybe be able to fix it within the service" then you can make the call wether it's an extra.

 

[Aquazone]

The advice that CHK has given is some of the best you will get on this forum.

I always check rads etc on a service, and do it at the end. However If any don't heat up, or have cold spots or leaky, then I have found that if you identify the fault first, the customer is much more likely to accept your quote to rectify.

And at this time of year, try HW first and check mid pos valve isn't passing, as some may have not turned heating on, and you will get called back at day later.

I also recommend any improvements and costing while I'm there, as that is what the customer pays for (your expertise). If they don't have a room stat, give them a quote. More TRV's, give them a quote. I am not saying you need to for every customer, but saying "there are some ways you could make your system more efficient and this is how much it will cost" will do no harm whatsoever.

 

[stevetheplumber]

when i get a call for a service from a new customer i always ask when was it last serviced which is usually a few years ago ,so i then ask why they have suddenly decided to have it done
half the time they go oh well its all working but the water isnt as hot as it was or its not staying alight

 

[Leo21]

The advice that CHK has given is some of the best you will get on this forum.

I always check rads etc on a service, and do it at the end. However If any don't heat up, or have cold spots or leaky, then I have found that if you identify the fault first, the customer is much more likely to accept your quote to rectify.

And at this time of year, try HW first and check mid pos valve isn't passing, as some may have not turned heating on, and you will get called back at day later.

I also recommend any improvements and costing while I'm there, as that is what the customer pays for (your expertise). If they don't have a room stat, give them a quote. More TRV's, give them a quote. I am not saying you need to for every customer, but saying "there are some ways you could make your system more efficient and this is how much it will cost" will do no harm whatsoever.

Only issue I see is trying to service a boiler that's red hot!

 

[rpm]

when i get a call for a service from a new customer i always ask when was it last serviced which is usually a few years ago ,so i then ask why they have suddenly decided to have it done
half the time they go oh well its all working but the water isnt as hot as it was or its not staying alight

Same in my game, customers seem to think a service will cure all troubles and be cheaper than a repair.

 

[Centralheatking]

Leo my UKPF picture is actually Maurice Flitcroft - phantom of the open golf yours looks like Mr.V Meldrew spill the beans
However Croppies pic is himself CHKing

Only issue I see is trying to service a boiler that's red hot!

 

[Aquazone]

I always do it at the end, but the advice given to check system whilst in property is good. I know loads of lads who just do boiler. No checks on cylinder, rads etc.

Like I said, if YOU point out the fault whilst there, and offer a fix, the customer is more likely to accept. If you don't check and they find a leaky TRV, although you might not have touched it they will blame you.

If you don't go back, you've lost a customer, and if you do go, you are working for free.