Boiler stopped working...

[Sharonr22]

Am looking for some advice please.... I have a Heatline C28 combi and yesterday stopped working. No flashing warning lights, zilch! so no hot water/heating. Have had a look at the book, and followed what it says to do but still nothing. Any ideas on what i could try before i finally ring somebody as they could tell me anything and wouldnt have a clue. Thanks

 

[jtsplumbing]

Take it you have power going to boiler ? Can-not remember but think these have a reset on high limit stat inside boiler, have you had boiler case off ??

 

[ecowarm]

Welcome to the forum Sharon, it could be something as simple as a fuse, but there may be a reason the fuse has blown. My advice is to get someone in. Where are you? someone from here may be close by and able to help.

 

[Sharonr22]

Yeah theres power, checked the fuse and fine...plus got a little shock! Took the front off but then theres the metal casing and didnt want to go messing before i had some idea of what i could try. Am in Cardiff and the thought of ringing someone on a bank hol is a costly one.

 

[ecowarm]

I would wait until tomorrow if possible. Try gas man I think he covers your area

 

[Sharonr22]

ok, thanks. the thought of another day with no hot water tho....

 

[jtsplumbing]

Hi sharon, As you have the book for this boiler look on page 8 item 10 (heating sensor) or item 9 one of these may have a very small button in the middle, if so push it in with small elec screwdriver, sometimes these just drop out for no reason at all !

 

[P J F PLUMBING]

I'm in the Cardiff area.

 

[mfgs]

To be honest the fact you got an electric shock checking a fuse says you really shouldnt be looking to "try" anything else. Leave it alone and call in a Gas Safe registered engineer to sort the problem.

 

[ecowarm]

I agree with mfgs:iagree:

 

[glenno1]

Also agree with mfgs:iagree:

 

[Sharonr22]

couldnt see a little button to press. Thanks though all. PJF - dont suppose its free on a bank hol?!?!

 

[P J F PLUMBING]

I'm in Cardiff area tommorrow if that helps I'm in the valleys today

 

[Sharonr22]

could you inbox your number please, am in work first thing and could contact you then. Many Thanks