Boiling tap spares!

[Chalked]

Have a customer with a quooker pro3-vaq boiling tap. He says it leaks when used. It's 6 years old . Anyone know where you can get spares? I dare say the manufacturer will service them. But will probable charge as much as the tap!

cheers.

 

[tomplumb83]

Quooker direct

 

[Chalked]

Great response from the company. They are sending the part FOC!!

arty:

 

[SimonG]

Customer service, its what its all about. Next time a cust wants something like this I will remember this thread.

 

[tomplumb83]

It was out of warranty and you didnt have to pay?

 

[kozak1968]

Quooker do free installation so it tells you how much they cost! They can afford to send spares out free!

 

[tomplumb83]

Insinkerator hot taps cost half the price of Quooker - They send a service agent out to carry out any repairs under warranty.