Cistern not filling up, please help

[octavia]

Hi,

I have just installed a Multikwik wall hung frame with concealed cistern. Everything seems to be okay but the cistern is not refilling with water when flushed.

I've tried everything but can't figure it out. Does anyone know what it could be?

Much appreciate any help or comments!

 

[ShaunCorbs]

You turned the internal valve on / has there been water in the tank ??

 

[rpm]

Float stuck up?

 

[octavia]

Thanks for your response. The valve is on and there has been water in the tank. It filled up perfectly to the 3 litre mark the first time, once I turned the water back on. Then I flushed it and it didn't fill back up again.

 

[ShaunCorbs]

As rpm said can you move the float up and down (not stuck at top) ?

 

[octavia]

Thanks for your response. I don't think the float is stuck as it filled the first time.

 

[ShaunCorbs]

Thanks for your response. I don't think the float is stuck as it filled the first time.

Any chance you could check ? As somtimes it's the simple things if it's free could be a blockage in the float valve

 

[octavia]

Might be, I will check. Thank you!

 

[octavia]

Thank you very much ShaunCorbs for your help! Will be going over to the property later this afternoon so I will check then.

 

[ShaunCorbs]

Don't forget rpm as well

 

[octavia]

And rpm of course! Thank you both

 

[rpm]

Don't forget rpm as well

Without the like button this will have to do :carols:

 

[jtsplumbing]

Are you sure that the main water supply is ON, is cistern connected to mains water or fed from roof tank, if tank fed ball valve in roof tank may be stuck and tank is empty.