Combi Boiler Rumbling and F-2 Error

[JamesB]

Hi there,

Disaster has struck this morning, during the coldest week i've seen in years.

It appears as though we no longer have any hot water or heating due to a fault with the combi boiler.

We own a i-mini 24 system and the error code which we are seeing is F-2. I have looked this up in the manual and it says the following:

Flame Loss:

1. Check other gas appliances in the house are working to confirm a supply is present in the property.
2. If other appliances do not work or there are no other appliances, check the gas supply is on at the meter and/or pre payment meter has credit.

The issue here is that we don't run any appliances on gas in the house, and we also don't use a meter. I have checked with our supplier and we are actually in credit.

Does anyone know what the issue could be here? Any help would be greatly appreciated.

Thanks

James

 

[Harvest Fields]

Your condense pipe outside may be frozen. Get your self a gas safe Engineer to unfreeze for you. I would say try to do it yourself but you have an Ideal so probably best to get an engineer out.