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TomLane

Have had a call from a customer to say that they are experiencing a creaking noise from there central heating pipe work.

Initially I suggested as I haven't been to see it yet that the likely cause is the pipes expanding when the heating is on & also that they are touching joists/floorboards, hence the creak.

However, the customer has said that they have been creaking even now that they have had the heating switched off for 2/3 weeks!

My next suggestion was that perhaps it was hot/cold water pipes causing the noise, but they say that they don't have any running through there.

The noise can be heard from the room below. The room is carpeted & they don't want the floorboards removed to investigate further. The last plumber they had installed an automatic air vent & this seemed to resolve the problem for a short while. It's a 3 storey house, with a combi system.

Suggestions welcomed.
 
Check if the combi is really turned off and not being pressurised by a slightly on valve.

Then pressure test the mains incoming - it maybe too high (lucky people) bang on
a pressure limit valve.

After that let us know your findings - or call Derek Ackorah the ghost house fella

centralheatking
 
Thanks all, will investigate the suggestions & update the findings & progress.
 
No, not been there yet Stan!

I did make the suggestion that it might be neighbours or they were imagining it.

I asked if its any particular time of day & what sort of creaking noise it was, as in a creak of pipes rubbing on floorboards being walked over or slow creak from pipes expanding contracting. The response I got was..... Yes. Which obviously helped.

Guess I'm going to have to go & take a look at it.
 
Customers can tell you symptoms but until you get there you can't take there word for it, most haven't got a clue and it ends up being something different all together.


If you go round and don't know what it is tell them you can't hear anything.
 
Had a customer years ago complaining of whistling coming from her heating pipes. Turned out she had tinnitus.
 
I changed a boiler about 2 years ago , and had a MASSIVE problems with NEXT door neighbours accusing me for installing a condensing boiler and all the plum going in to there property .....
Long story short , the hall terrace was HA but the house where I fitted the boiler was a privet customer and had the property rented to the HA .
So there was loads of abuse towards me and my competency and how after I fitted the boiler they were smelling gases product of combustion in there bedrooms and how they were suffering from a head ache and all the symptoms from CO poisoning ,
I visit property and did retest with analyser and boiler was pluming out about 20ppm so there was no chance they were getting high for free from the boiler I fitted .
After calles to me by them for letting me know I was going to prison and all the bad words you can imagine I agree to revisit job and do one last check to make sure that I was right .
I went back to the job did the analyser and it was still 20ppm co :) when I come out of the house there was about 20-30 neighbours there wanting to kill me because I have toxicated her ,
I then went to her house to see what was it like to live in a house full of product of combustion ......10sec after I was in I discovered they had over 10mbar drop of gas pressure on there gas pipe , Nothing to do with the fact I fitted new boiler to her neighbours , I then made safe and she called HA to send some out
She did not even apologias to me :) but some of the people who was out did say sorry for been abusive to me for no reason .
So lesson learn NEVER ever trust a customer until I/You have checked it
 
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