Customers who text about urgent work.

[WaterTight]

Just got a text which used "urgent" and "asap" in the same text.

Well why you ******g texting then!!

 

[CES]

Its amazing how a job becomes "urgent" round about this time of the day.

 

[diamondgas]

Send back an 'automated' reply .... Sorry out of office

 

[Rickster123]

I get even more annoyed at people who ring on a Sunday or at 9 pm just to enquire about getting a boiler service done!

 

[Destroyer2813]

People who text get rung when I finish for the day ain't got time to be texting back and forth

 

[WaterTight]

To some degree I sympathise. Texting is now more popular than calling and many people feel they can do a better job of explaining a problem they barely understand in writing. But if it's urgent then making a big deal of how urgent it is via text is truly ridiculous.

 

[SimonG]

If an issue is urgent it needs contact, I can just see it, I'm laying dying and the wife text's a mate to phone for an ambulance. It's abit like the 'urgent' posts for help on here. If it's urgent then pick up the phone and speak.

Texts were invented so you don't have to speak to the other half

 

[Dannypipe]

I'm quite big on texting these days, or just as bad, emailing.

I have actually said to people that they'd be better off emailing me so I can take my time to read it through in the evening.

I know that sounds rude but I don't mean it to. I do chat to a fair few customers through the course of a day, and sometimes its just a pain in the arse.

 

[Dannypipe]

I totally agree though. Urgent and text don't make for a good pair.

 

[Kev the gas]

I get even more annoyed at people who ring on a Sunday or at 9 pm just to enquire about getting a boiler service done!

In 6 weeks time !

 

[Kev the gas]

I have to contact btwn 20/30 tenants a month to book in GSI.

The time I spend trying to phone them is depressing, they will not pick up their phones, mob or landline.

When I send them a txt saying what I need to do and will pick keys up from the letting company, visiting without them being there, the response is imazing phone is buzzing within minutes.

 

[dontknowitall]

Return text:

"Sorry, my phone isn't working"

:sifone:

 

[woodsy]

Getting old and grumpier but i hate texting. The number of customers who text to cancel an appointment, usually as i am driving there does my head in, much prefer the art of conversation

 

[Barry98]

Don't reply then when they ring say you ran out of credit or didn't have any free texts left this month

 

[Guest123]

Anyone who texts and calls me A SAP will get ****ted.

 

[Dotty]

Anyone who texts and calls me A SAP will get ****ted.

What if they're looking your services and ask how flexi you can be?

 

[Guest123]

What if they're looking your services and ask how flexi you can be?

Now that we are TA's we've got to like everything, even flexies.

Think I'll just go back to being red again.