Emersion Heater not working...Advice?

[77rich77]

Hi all

Customer complained electric emersion heating element not working - tested electrical supply and have voltage going to the thermostat element rod - changed rod for new. Customer says it still only heats water to 15 degrees C (has a energy monitoring gadget thing!!) Not been back yet...any thoughts on what to look for? New complete emersion heater (not just thermostatic rod)? New cylinder??

Cheers Rich.

 

[gassafe]

15 is cold water, did you hear it heat up at alL?

If you have 240 volts to it then it's either the stat turned too low or new element

 

[gassafe]

Also check overheat hasn't popped

 

[77rich77]

couldn't turn it on until later...customer turned it on. Am back Monday so will check stat setting and overheat...cheers.