Fitting Vellamo touch Kitchen taps

[yvonne]

I have been trying to fit a Vellamo touch tap but can't get water flow through, I can hear the tap clicking but nothing happens.

 

[snowhead]

Same as this?

Vellamo Touch Control Single Lever Mono Pull Out Kitchen Mixer Tap - Brushed Nickel

Change the way you use your kitchen with the Vellamo Touch Control Single Lever Mono Pull Out Kitchen Mixer Tap - Brushed Nickel from Tap Warehouse. To turn the tap on and off you simply have to touch it anywhere. It really has to be seen to be believed.

www.tapwarehouse.com

 

[Dan]

I've removed the URGENT prefix, this should be reserved for actual plumbing emergencies rather than cosmetic changes in bathrooms.

 

[king of pipes]

Firstly check the water supplies are turned on and you have adequate pressure ?
ensure the flexi connectors are not twisted , the click you hear will be a solenoid opening to allow the water through .

 

[SimonG]

1.5 bar minimum for this tap, would be interesting to hear what sort of hot water system you have?

 

[Peter D (Architects)]

We have fitted the vellum touch tap today, the touch only works if you touch the battery box not the tap, with the battery disconnected the tap works normally. Can the controller be fitted the wrong way round the fittings each end seem to be different, and one flexible cable is already part of the tap.

 

[Peter D (Architects)]

As to flow the literature does not ask for 1.5 bar but it says minimum .5 bar , no max. Pressure can be an issue tho', and earthing if the fixing plate underneath touches a metal sink, regardless of worktop it is always worth fitting a rubbers seal as sometimes leaks/ damp from above can get thro to the underside.

We have a different problem that the flow works if you touch the battery box but not if you touch the tap can the controller be fitted the wrong way around ?