Flexible braided hose used for repair.... | Air Sourced Heat Pumps | Plumbers Forums

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Discuss Flexible braided hose used for repair.... in the Air Sourced Heat Pumps area at Plumbers Forums

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DonutUK

I had a burst pipe over a year ago, and it was fixed with a flexible braided hose due to the difficult location of the pipe.

Got up this morning to find that the braided hose has now burst....water everywhere!

Have "Home Emergency" cover, but i am worried they may try to get out of fixing it because it is a "flexible hose"?

Was the original repair legitimate using the braided hose?
 
where is the pipe ? flexis are used often and the merchants sell loads to plumbers so id guess youve no worries. has the pipe actually burst?
 
I am not trying to scare you, but your best asking your insurance company. Some of those braided hoses where rubbish.

Check the WRAS catalogue to find out if they are acceptable for use and where.

But then you would still probably be none the wiser as some may be WRAS approved and others not and as its been on for years, you may not be able to make the makers marks out. But if you can check with them.

If they are WRAS approved, I can't see how an insurance company can say anything if one bursts, unless they have them down as a condition that they are not used
 
think you may find out that insurance companies do not cover for plumbing work (at least the ones i have done recently) they put faulty plumbing down to maintenance. what they will cover on the otherhand, is damage to the propery and effects, you may also be able to claim for furnishings, wall paper carpet etc.
so the answer to the hose is, yes perfectly acceptable repair (i prefer copper/proper though). the point is the plumber is the one who decides how the repair is to be done as i said, the insurance wont cover it, it will be you who pays this in the excess of the policy.
 
Hi speaking as a homeserve contractor if the original repair was located under the floor I would recommend that you argue with the insurance company and advise them that you regard the original repair as a temp repair , how ever if the repair connects to a tap ect then it would be classed as a permanent repair . Have you checked when the first repair was done , if it was done under a year ago then the new emergency should be classed as a re-attend not a new claim ,the reason for this is all emergency plumbing call outs for homeserve (who have about 85% of the uk market) have to be guaranteed for a year by the plumbing company undertaking to work.
Kind Regards
Mark
 
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