My old mother had a call out of the blue from (something) Energy, she didn't catch the name, who said because my father was on a qualifying benefit they could get a totally free new boiler. I think it's pure coincidence but the boiler has just stopped working properly (the hot water doesn't work) and a day later this guy calls! I just wondered if any of the gas fitters here had installed a boiler on this scheme?
What worries me is that the guy knew my mom's name and later found out when she'd last had a boiler fitted on a previous scheme (because my mom couldn't remember). He seems to know a lot about my mom and her central heating. And, of course, the totally free boiler sounds a bit too good to be true as I've only been able to find companies that will do reduced rate installation on ECO3.
Having said that they did have the previous boiler installed on a similar scheme for free. It's the call out of the blue that's got me worried.
Any advice or opinions on this?
What worries me is that the guy knew my mom's name and later found out when she'd last had a boiler fitted on a previous scheme (because my mom couldn't remember). He seems to know a lot about my mom and her central heating. And, of course, the totally free boiler sounds a bit too good to be true as I've only been able to find companies that will do reduced rate installation on ECO3.
Having said that they did have the previous boiler installed on a similar scheme for free. It's the call out of the blue that's got me worried.
Any advice or opinions on this?