Hi all,
I'm a member of the public with a persistent problem with a gas fire that's been looked at a couple of times and is still not right. I'm not looking to repair it myself but just want a bit of impartial input before I spend any more on it!
Basically it's a new (less than one year old) gas fire and it's a stored gas version as we have our gas in a tank outside. The problem is that it lights up fine but it will then cut itself out anywhere between 15 mins and 2 hours later. It was first thought that a new interupter would cure it (my baby son had pulled the wires out of the other whilst the fire was off!). That didn't work. Then we had all the logs taken out and replaced and the whole thing hoovered out. That hasn't worked either. As it's new, I don't know what else could be wrong unless it has a fault caused during delivery or manufacture etc
Does anyone on here have any further ideas for what it might be before I get another engineer out or get on the phone to the manufacturer?
Thanks in advance.
Steve
I'm a member of the public with a persistent problem with a gas fire that's been looked at a couple of times and is still not right. I'm not looking to repair it myself but just want a bit of impartial input before I spend any more on it!
Basically it's a new (less than one year old) gas fire and it's a stored gas version as we have our gas in a tank outside. The problem is that it lights up fine but it will then cut itself out anywhere between 15 mins and 2 hours later. It was first thought that a new interupter would cure it (my baby son had pulled the wires out of the other whilst the fire was off!). That didn't work. Then we had all the logs taken out and replaced and the whole thing hoovered out. That hasn't worked either. As it's new, I don't know what else could be wrong unless it has a fault caused during delivery or manufacture etc
Does anyone on here have any further ideas for what it might be before I get another engineer out or get on the phone to the manufacturer?
Thanks in advance.
Steve