Hi
I had an engineer who has been three times and replaces three items on a 1999 Gloworm ultimate boiler. Fan, PCB and gas valve has been changed.
Although the boiler works now, there is still problem when it is firing up. It takes a few attempts to fully fire up. I have messaged the engineer with a video of it looks and he has said they need to visit again.
I am just wondering if I have to pay them again - I have already spent £600 and would expect to have this working by now. Any advice please?
I had an engineer who has been three times and replaces three items on a 1999 Gloworm ultimate boiler. Fan, PCB and gas valve has been changed.
Although the boiler works now, there is still problem when it is firing up. It takes a few attempts to fully fire up. I have messaged the engineer with a video of it looks and he has said they need to visit again.
I am just wondering if I have to pay them again - I have already spent £600 and would expect to have this working by now. Any advice please?