C
costellod
Please could someone help me? I have had a heated towel rail fitted in my bathroom for 15 months.
It is a flat within a 1930's block so the towel rail has been fitted within the set up of the building and is part of the hot water system - in other words, hot water flows through it constantly, regardless of whether the heating is on.
Two months ago, the tenants in the flat reported rust on the weld joints, which were quickly seen to leak. The towel rail was isolated and turned off.
I have been told by the manufacturer it is 'fit for purpose' but surely it can't be, given that within a year, it has rusted from the inside out. The manufacturer has suggested it is either additives in the water (something I have ruled out as nothing is added to the block's hot water) or the pressure is too great for that model of radiator (the block runs at 1.8 bar, which I understand is perfectly normal).
Looking at previous forum threads, I gather it should be a copper lined towel rail (it is chrome in colour). Are all towel rails copper lined? Could this be the issue or is there something else I am missing. Could it be just faulty? How do I go about proving that?
Please please, any industry advice would be very gratefully appreciated.
Thank you!
PS - I should point out this is the second towel rail that's been fitted in two years as the first leaked all over the bathroom while the tenants were away, causing considerable damage. The new contractor who came in and fitted this towel rail told me the one that had been fitted was unsuitable as it was not designed to be on a non-pressured system...
It is a flat within a 1930's block so the towel rail has been fitted within the set up of the building and is part of the hot water system - in other words, hot water flows through it constantly, regardless of whether the heating is on.
Two months ago, the tenants in the flat reported rust on the weld joints, which were quickly seen to leak. The towel rail was isolated and turned off.
I have been told by the manufacturer it is 'fit for purpose' but surely it can't be, given that within a year, it has rusted from the inside out. The manufacturer has suggested it is either additives in the water (something I have ruled out as nothing is added to the block's hot water) or the pressure is too great for that model of radiator (the block runs at 1.8 bar, which I understand is perfectly normal).
Looking at previous forum threads, I gather it should be a copper lined towel rail (it is chrome in colour). Are all towel rails copper lined? Could this be the issue or is there something else I am missing. Could it be just faulty? How do I go about proving that?
Please please, any industry advice would be very gratefully appreciated.
Thank you!
PS - I should point out this is the second towel rail that's been fitted in two years as the first leaked all over the bathroom while the tenants were away, causing considerable damage. The new contractor who came in and fitted this towel rail told me the one that had been fitted was unsuitable as it was not designed to be on a non-pressured system...