HIVE receiver problem

[josephchan74]

My Hive receiver central heating green light is showing ON but the boiler is off actually and vice versa.

It results that I am unable to adjust temperature in the thermostat as well as Hive App during “ON” status (the boiler is OFF at that time). Not sure if it is a wiring problem insides the receiver.

 

[Deleted member 120897]

Does the heating work but you can’t adjust the temperatur, or does it not work at all?