How to complain about boiler installation?

[homeowner]

What do you do if there are issues/niggles after an installation and you get the feeling the installers are fobbing you off?
I have rung round and no one else wants to come out as they say they cannot validate the work of some one else. Not that i want to pay some one else to check things out having just paid 2k, but I need peace of mind

 

[hammers4spanner]

just phone someone up local and get a system check , put advert om here looking for a gsr plumbs

 

[julesverne]

what are issues you are experiencing and welcome to the forum. your first post is a bit vague if you can supply more info we can give you a more balanced opinion

 

[Ermintrude]

Where are u located?

 

[SimonG]

I see one of your issues is low hot water pressure. Have you just swapped from a vented hot water system to a combi? Really need to put some meat on the bones of your question. Could be that your niggles are in fact absolutely normal, maybe not explained by your installer.

If you are having true issues and the installer won't correct them then you need to inform them, in writing, that they have 'x' days to rectify before you employ somebody else to correct the issues and you will be recovering the money from them. But need to make sure you do have issues.

 

[Gas]

Contact the GasSafe Register and make a complaint direct, do not get anyone else round to check this.

Make a complaint about gas work