G
G.Duncan
Hello,
i need some some advice please.
I have an an ideal logic 24 plus combi boiler, it's had problems for a couple of months saying flame loss and not working, it has to be reset several times before it will work, my landlord had a plumber come out who reset it and said it was working fine and that it was just the weather and that was it.
Its been off for over a week now, I have no heating and no hot water, I have two young children and it's a nightmare.
the LLs plumber will only come out if I tell him what the problem is so that he can decided if it needs fixing, it's a two hour round trip for him coming from the nearest city and he doesn't want to come out several times so wants me to give him the fault code so that he can get any parts and fix it in one trip.
The problem is that the display only says "ignition lockout" "1, check other gas appliances are working" "2, reset boiler"
The plumber will not come out unless I give him a fault code because "it could be nothing and I don't want to waste my time coming out if it is not faulty" is what he said.
The he landlord will only use him so I can't get anyone else.
i don't know what to do, I have tried googling but I can't find anything, I really need advice from experts.
Thanks.
i need some some advice please.
I have an an ideal logic 24 plus combi boiler, it's had problems for a couple of months saying flame loss and not working, it has to be reset several times before it will work, my landlord had a plumber come out who reset it and said it was working fine and that it was just the weather and that was it.
Its been off for over a week now, I have no heating and no hot water, I have two young children and it's a nightmare.
the LLs plumber will only come out if I tell him what the problem is so that he can decided if it needs fixing, it's a two hour round trip for him coming from the nearest city and he doesn't want to come out several times so wants me to give him the fault code so that he can get any parts and fix it in one trip.
The problem is that the display only says "ignition lockout" "1, check other gas appliances are working" "2, reset boiler"
The plumber will not come out unless I give him a fault code because "it could be nothing and I don't want to waste my time coming out if it is not faulty" is what he said.
The he landlord will only use him so I can't get anyone else.
i don't know what to do, I have tried googling but I can't find anything, I really need advice from experts.
Thanks.