Hi, tonight's job is as follows. Cust has just bought the house and not moved in yet, currently decorating.
Been to look at their ideal logic 30. Boiler in the kitchen. Shower is a thermostatic bar. Water runs Luke warm. Basin runs a bit better but runs cooler the higher the flow. Bath hot tap is the same if I turn the flow down the water runs hotter. ( the tap itself seems in need of a repair as the water either dribbles out or shoots out, I think the valve needs greasing and new washer)
kitchen hot runs much better but only 1m from the boiler but then in full flow it runs lukewarm. Normally I would go straight for the hex but the boiler was serviced in September, the notes on the service record say 'leak on hex, needs replacing'.
The boiler was still under warranty at the time and apparently Ideal went out in November and changed numerous parts including the hex but there is no proof of this. The cust has a document from solicitor showing this info but have been advised they have to contact ideal for confirmation this part has been changed at a cost of £20 which they are doing tomorrow.
The problem is just because the ideal engineer might have said he changed the hex doesn't mean he did. The boiler is reasonably new so it's not as though I can look at the hex and see if it looks new or not.
If it's not the plate, what else could it be?
Thanks
Been to look at their ideal logic 30. Boiler in the kitchen. Shower is a thermostatic bar. Water runs Luke warm. Basin runs a bit better but runs cooler the higher the flow. Bath hot tap is the same if I turn the flow down the water runs hotter. ( the tap itself seems in need of a repair as the water either dribbles out or shoots out, I think the valve needs greasing and new washer)
kitchen hot runs much better but only 1m from the boiler but then in full flow it runs lukewarm. Normally I would go straight for the hex but the boiler was serviced in September, the notes on the service record say 'leak on hex, needs replacing'.
The boiler was still under warranty at the time and apparently Ideal went out in November and changed numerous parts including the hex but there is no proof of this. The cust has a document from solicitor showing this info but have been advised they have to contact ideal for confirmation this part has been changed at a cost of £20 which they are doing tomorrow.
The problem is just because the ideal engineer might have said he changed the hex doesn't mean he did. The boiler is reasonably new so it's not as though I can look at the hex and see if it looks new or not.
If it's not the plate, what else could it be?
Thanks