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Evening chaps, sorry I don't have too much info on this one but wanted to pick your brains. Customer has as old W2000 and the pilot is on but the boiler wont fire when there is a demand. He has been told by another (ex) bg engineer that its the gas valve without even seeing it. I for the life of me cant remember what the w2000 is. From memory its room sealed with a massive glass front on the case but he says it isn't glass. He's not too local so I just wanted some advice before travelling out to him. I'm afraid until I get there I wont know for certain which model etc it is, I seem to remember they do a balenced flue versio. Too.