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magicno1

Gas Engineer
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252
Hi
I installed an RM 180 lt direct unvented 2 months ago. It serves a deli and kitchen area so the elements are on 24/7.
Saturday both elements faied and took the rcd. Both were blown as you would expect after say a year or so. Spoke to RM and they advised fitting titanium elements due to heavy constant use so replaced them both yesterday around 3 pm. 11 o'clock today the shop rings no hot water! Drained tank off to find both elements blown apart again!
The electrician is testing the electrics and they all are fine, correct wiring etc! One thing is that the voltage today at 5 o'clock was 251 volts permissible apparently at 253! Could it be over voltage causing this in such short time or crappy elements do you think????? I believe the heaters to be fine and there must be some underlying issue electrically!
We are speaking to RM in the morning if their tech guy answers the phone!!!

any ideas guys please we are stumped.
yes I am cert unvented!
cheers

chris
 
Maybe someone should take this over to the dark side (sparky forum) who's brave enough? Ha ha
 
The immersions that are supplied with the cylinder are only rated for domestic use. If they are in a commercial environment then they need to be upgraded.

Amazing what you read on a rm label :)

Dont mention where you have installed it.
 
Just going to throw it out there you are connecting to the right side of the stat if I remember rightly the immersions fitted as standard have external overheat stats. Not insulting you just clearing the obvious
 
They have co therm stas. Yes connected correctly live to A and neu to B.
no problem you have to ask I know ,
cheers
 
The immersions that are supplied with the cylinder are only rated for domestic use. If they are in a commercial environment then they need to be upgraded.

Amazing what you read on a rm label :)

Dont mention where you have installed it.
They are titanium!
 
Might be worthwhile to have the sparks fit voltage optimisation unit if they will pay for one, will save them pounds in the long run if they have regular overvoltage
 
Hi
One thing is that the voltage today at 5 o'clock was 251 volts permissible apparently at 253!

You are not wrong here, just looked in the 17th. From 1 January 1995 nominal voltage should be 230V with permitted tolerance of +10%/-6%, which gives us permitted voltage range 216.2 – 253.0V
 
Indeed
an optimiser has been mentioned but would that extra voltage kill,them?
have to wait and see what the RM guys have to say I guess can't keep spending 200 quid every bloody two days can I!!!!
 
Does it coincide with other electrical items being switched on or off ? Neutral earth fault could cause high current flow thru heaters ?
 
Could be but the sparks pretty bang on and I'm sure he would of tested that. He had meters and meggers and all sorts of gear up there earlier testing so I'll assume that's ok!
ill double check,of course
 
Could be but the sparks pretty bang on and I'm sure he would of tested that. He had meters and meggers and all sorts of gear up there earlier testing so I'll assume that's ok!
ill double check,of course

Have you seen this? The book says: If any sterilisation liquid is in the cylinder do not operate the immersion heater/s as this will cause premature failure.
 
Does it coincide with other electrical items being switched on or off ? Neutral earth fault could cause high current flow thru heaters ?

simple answer NO but the voltage at 251 will make the element burn hotter & shorten it`s life,
On removing the element check for signs of overheating but they should last longer, also what temp was the stat set at did the High Limit trip or not ?
 
Sterilisation liquid????

each time the stats fail. Never trip on the overheat tho!!!! We have about 6 stats by the tank now all :nono:!!!!
 
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Does it coincide with other electrical items being switched on or off ? Neutral earth fault could cause high current flow thru heaters ?
Simple answer NO to both !
As your sparks would have tested for N - E faults The only case I have had like this in 50+ years was on a 3 phase site where 415 volts was found due to a bad install !
It happened at time of colour harmonisation, Blue instead of black when the blue was a phase colour.
 
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250v should be fine for an immersion heater and within its designed limits.
 
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