D
Deleted member 117526
Hi,
I'm a homeowner and have just had a new system boiler and unvented hot water installation, which we had done at the same time as a kitchen extension. We engaged the heating engineer directly and have been co-ordinating his work with the building work. The job is mostly complete and functioning - we have heating in most of the house and we have hot water. But the new underfloor heating manifold has not been connected so we have a very cold kitchen. We are also missing the immersion heaters (which failed). And we need an installation certificate to get building control sign-off for the kitchen extension.
Unfortunately, our heating engineer is not turning up to finish the work. He keeps promising to come but later makes an excuse or simply fails to turn up. We have been chasing him for weeks. I don't understand why, because there is very little left to do and we still have the final payment of £1000 to make (which we'll be happy to do once the work is complete).
I contacted Gas Safe but they said that unless there was a gas leak they weren't interested. I contacted a couple of other heating engineers but they were reluctant to get involved with someone else's project.
We just want the job finished. We are fed up with a cold kitchen as it is winter and we have a baby to look after.
How should we proceed?
Thank you in advance for your advice.
I'm a homeowner and have just had a new system boiler and unvented hot water installation, which we had done at the same time as a kitchen extension. We engaged the heating engineer directly and have been co-ordinating his work with the building work. The job is mostly complete and functioning - we have heating in most of the house and we have hot water. But the new underfloor heating manifold has not been connected so we have a very cold kitchen. We are also missing the immersion heaters (which failed). And we need an installation certificate to get building control sign-off for the kitchen extension.
Unfortunately, our heating engineer is not turning up to finish the work. He keeps promising to come but later makes an excuse or simply fails to turn up. We have been chasing him for weeks. I don't understand why, because there is very little left to do and we still have the final payment of £1000 to make (which we'll be happy to do once the work is complete).
I contacted Gas Safe but they said that unless there was a gas leak they weren't interested. I contacted a couple of other heating engineers but they were reluctant to get involved with someone else's project.
We just want the job finished. We are fed up with a cold kitchen as it is winter and we have a baby to look after.
How should we proceed?
Thank you in advance for your advice.