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Discuss Intergas in the Gas Engineers Forum area at Plumbers Forums

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Ch4 plumbing

Right then guys, a little taster to those who haven't been on the intergas P5 training course and want to know a little more.

I did mine on Wednesday down at the Steve Willis Training Centre in Burgees Hill Sussex, started at 0900 with introductions and met Mark Campbell who is the Intergas training and product manager, lovely guy who has been with the company a very long time and who knows the ins and outs of everything Intergas! After reading posts on here I had loads of questions and he had all the answers, with Mark was a colleague called Jason who is the new service engineer for the South East again very knowledgable and easy to talk too!

After some Q & A we got going on the history of Intergas Boilers and where it all started, luckily for me this was fairly brief as my attention span is short at the best of times but was interesting to know a little more about the roots of the company and how it started with "white goods".
Next was a powerpoint and videos about the heat x and how it is made and how it works, again luckily not too long as by now we were itching to get a real look at a boiler.

At last we moved into the work shop where we got to dismantle a combi compact and have a good look inside, what struck me most was how simple things are and how easy it is to change parts inside, it's all just in front of you and as far as I can tell well thought out and updated as and when a better idea comes along!

Mark talked us through the controls and how to set the boiler up and TBH it's simple and effective, the fault codes are kept to a minuim and resetting the programs if someone's gone mad in their is a doodle!!

over all can't thank Mark and Jason enough for the Training day and really look forward to fitting Intergas in the future.

Just like to add if anyone has questions then fire away.
 
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Downsides ???

I don't like the condense trap sticking out the bottom but saying that you can buy a cover for it.

Possible the off centre flue, but there is the 45 flue adapter to correct that but does make it look a bit busy.
 
I don't like the condense trap sticking out the bottom but saying that you can buy a cover for it.

Possible the off centre flue, but there is the 45 flue adapter to correct that but does make it look a bit busy.

Both fair criticisms for the UK market. I would add that the case looks a bit dated.
 
Be objective compared to baxi and ideal etc ...

Always fitted WB

Completely different inside, WB seem to like to over complicate things and fill the case as much as possible where as IG have the essentials.

WB looks very neat and refined on the outside where IG seem to care less about aesthetics and more about function.

Very quite boiler even with the case off.
 
Both fair criticisms for the UK market. I would add that the case looks a bit dated.

When you think it comes from the Netherlands and most of their boilers are in purpose built "plant" rooms outside even in domestic properties you can get a better idea why it looks the way it does, over here most boilers are inside and in view so most want something modern that blends in.
 
Parts availability?

Heard some shocking reports on back up

Mark reckons the only part that could be hard to get hold of is the heat x because IG hold them not anyone else, to do with them never having a need?!

Not sure if that's fluff or not?
 
Just stuck my free one on the wall today, it's actually not a bad looking boiler ( now that the control flap is white and not black ).
The metal pipe cover hides all the bit underneath
Same as ch4, the training is v good and mark is very knowledgable about the products, the faults ( the few that aren't mentioned in the manual ).
I'll be brave and show you what I fitted
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I agree. If you choose your boiler on aesthetics, you might look at the rapid, but otherwise you should look elsewhere.

It's a shame because the concept is really good. But I do think they'd shift a lot more if it looked modern and tidy. To be fair the off centre flue isn't just intergas but as an installer it really grates me.
 
the thing that gets me is the trap its hanging below the boiler, and doesnt look very good and you need to buy the little extra bit to cover it, cant they extend the casing down or find a way to fit it inside
 
Having done the p5 training on Thursday I agree it is well carried out and the trainer was friendly and approachable and knowledgeable about all the points I had questions about. With regards to the aesthetics comments I agree that is probably the hardest sell for the end consumer however most customers I fit for will happily have a less attractive boiler that is likely to be far less trouble and likely to have a far longer working life.
Having seen the boiler I think it will almost certainly be more reliable and far more likely to have a longer working life than any other domestic boiler curently on sale.

It is the most efficient boiler on the market.
It condenses on dhw unlike most other combis.
No diverter, no plate to plate, and combined condense and prv pipework.
The forthcoming hx model due next year some time has been slightly redesigned for the uk market has center flue, integrated expansion vessel, and integrated condense trap.
On the rf the boiler will pair with any current honeywell rf stat you just dont buy the honeywell kit with a receiver as the receiver is already integrated to the board.

The thing that struck me most is there willingness to revisit there design and nake sensible alterations to improve it based on feedback. The core idea however (the primary aluminium silica hex with its copper waterways) remains sensibly unchanged.
I will now be quoting to supply and fit intergas boilers as they are imho clearly a better design than those presented by the other manufacturers at present. I quite expect intergas to slowly eat up uk market share as the obvoius greater reliability becomes more widely known. (Probably why Worcester allegedly approached intergas to try and buy their company)
 
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Have just been speaking to the rep for intergas, who said they are being out a new boiler next year, which will be slightly bigger and heavier, but the flue will be in the middle, exp vessel and condensate trap internally ( no jig or lower casing to buy ). Con trap and Prv combined
Sound like they are trying make it more aesthetically please
 
Have just been speaking to the rep for intergas, who said they are being out a new boiler next year, which will be slightly bigger and heavier, but the flue will be in the middle, exp vessel and condensate trap internally ( no jig or lower casing to buy ). Con trap and Prv combined
Sound like they are trying make it more aesthetically please

that sounds better might have to start fitting them :)
 
I mentioned ages ago that the clear black drop down cover was a pain, customers dont like numbers and flashing lights, seems they listened as the white one means I dont get phone calls anymore:)
 
That's what I said, as the jig and lower case is pants ( flimsy design )
 
just be craeful taking the main front cover off, I have come across a few with the lugs snapped off by folks who are a bit ham fisted.
 
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