P
Plucky
Basically doing a boiler swap for customer and have come accross a gas fire in the property which has caught my eye.
Now I do not hold my ticket for gas fires, just my boilers and CPA1, however something doesnt seem right with this fire and I am after advise on what I need to advise customer to do.
Basically its a fuel effect fire, one that you place the light coals on the burner. Now I was under the impression these coals needed to be arranged in a particular layout. However this one has just got a big pile of coals. When I asked the customer she said the installer had done it like that a few years ago and that when it was serviced 6 weeks ago the guy had replaced them and used the entire contents of the bag on the fire.
Secondly the fireplace itself is quite sooty, and if I put my hand up in the fireplace opening and behind the cast fire front it is laden to the top with dust/soot/debris. So much so that it is nearly overflowing onto the fire itself. I hope this makes sense.
Lastly the rear of the fireplace is cracked. Again i'm not sure what this part is called but its the bit whoch the burner sits tight to and at the top of it it angles back toards the chimney. How much of an issue is this.
Many thanks
Now I do not hold my ticket for gas fires, just my boilers and CPA1, however something doesnt seem right with this fire and I am after advise on what I need to advise customer to do.
Basically its a fuel effect fire, one that you place the light coals on the burner. Now I was under the impression these coals needed to be arranged in a particular layout. However this one has just got a big pile of coals. When I asked the customer she said the installer had done it like that a few years ago and that when it was serviced 6 weeks ago the guy had replaced them and used the entire contents of the bag on the fire.
Secondly the fireplace itself is quite sooty, and if I put my hand up in the fireplace opening and behind the cast fire front it is laden to the top with dust/soot/debris. So much so that it is nearly overflowing onto the fire itself. I hope this makes sense.
Lastly the rear of the fireplace is cracked. Again i'm not sure what this part is called but its the bit whoch the burner sits tight to and at the top of it it angles back toards the chimney. How much of an issue is this.
Many thanks