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Hi all,
We've got a toilet that's been leaking due to a faulty seal with the pan connector. We've had a plumber in to replace the pan connector, but it hasn't done anything to fix the leak (and has cost us over £200). The plumber has told us that it can't be fixed due to the height of the old stack (1930s, cast iron) being unsuitable for the height of modern toilets. He has opted to move the toilet forward and insert a new solid pan connector into the old flexible pan connector (see attachments) because he was worried about causing more issues with the cast iron stack. This seems crazy to me, but he was adamant that if this didn't work we needed to either to lower the stack height (an expensive job that will have to be done by the council due to this being a leasehold property) or raising the height of the toilet (which will presumably look ugly and will mean spending more money). Adding a new pan connector has also meant that the toilet can no longer be bolted to the floor.
My questions are: would this problem be fixed by using a flexible pan connector? Do we need to do all this expensive work? Would it have been better to remove the old pan connector and replace it?
I have also attached am image of the toilet previously (with some added sealant that the plumber used as a failed temporary fix)
Any help would be really appreciated. I've got the feeling that I'm being messed around, but don't know enough to be sure.
Thanks
Sam
We've got a toilet that's been leaking due to a faulty seal with the pan connector. We've had a plumber in to replace the pan connector, but it hasn't done anything to fix the leak (and has cost us over £200). The plumber has told us that it can't be fixed due to the height of the old stack (1930s, cast iron) being unsuitable for the height of modern toilets. He has opted to move the toilet forward and insert a new solid pan connector into the old flexible pan connector (see attachments) because he was worried about causing more issues with the cast iron stack. This seems crazy to me, but he was adamant that if this didn't work we needed to either to lower the stack height (an expensive job that will have to be done by the council due to this being a leasehold property) or raising the height of the toilet (which will presumably look ugly and will mean spending more money). Adding a new pan connector has also meant that the toilet can no longer be bolted to the floor.
My questions are: would this problem be fixed by using a flexible pan connector? Do we need to do all this expensive work? Would it have been better to remove the old pan connector and replace it?
I have also attached am image of the toilet previously (with some added sealant that the plumber used as a failed temporary fix)
Any help would be really appreciated. I've got the feeling that I'm being messed around, but don't know enough to be sure.
Thanks
Sam