I had a boiler service today, getting 12mb at inlet on gas valve on greenstar 30 cdi. Check at the meter at getting 13mb. So I call up the gas transporter, leave to go to my next job so I can come back and complete the service once they have sorted it. Customer calls me up an hour or so later to say its been done, so off I go back there and a new regulator has been fitted to the meter. So check pressure at the boiler and this time 14.5mb and now 16-16.5 at the meter. So I start getting a little annoyed, call the gas transporter again. I leave my phone number and get the customer to get the engineer that turns up to call me on arrival.
I get a call saying he is getting 19mb on their test point on the supply pipework so he is happy. I ask him to check the meter test point and he said 18mb with hob on and hot water running, the hot water wasn't set to max on the boiler and the flow rate poor from the tap he was running. I asked him to put it in max rate and he said that isn't part of their tests and they will only do anything if they are getting 15mb or less at the meter and as I was getting 16 that's fine. Since when did they not have to work to the 21 +/- 2mb rule? This is ridiculous.
I get a call saying he is getting 19mb on their test point on the supply pipework so he is happy. I ask him to check the meter test point and he said 18mb with hob on and hot water running, the hot water wasn't set to max on the boiler and the flow rate poor from the tap he was running. I asked him to put it in max rate and he said that isn't part of their tests and they will only do anything if they are getting 15mb or less at the meter and as I was getting 16 that's fine. Since when did they not have to work to the 21 +/- 2mb rule? This is ridiculous.