We are writing to you as we understand that you may have previously installed one or more MCS-certified Musa 22 Hydro or Club 22 Hydro pellet burning stoves, manufactured by MCZ Group S.p.A of Italy.
We wish to notify you that we have been made aware of four serious incidents involving these stoves, the most recent incident being September 2014. We understand in each case that the glass door on the stoves shattered but fortunately in each case, no one was seriously injured.
BRE Global, as the relevant certification body for the products concerned, are investigating the incidents and have made contact with MCZ to investigate how and why the incidents occurred. We understand that MCZ will be writing to end users shortly. MCZ have suggested that the incidents have arisen as a result of incorrect installation or inadequate maintenance. This does not represent the views of MCS and BRE; we are not currently in a position to determine whether the four incidents were as a result of a product, installation or user fault or a combination of more than one of those factors.
We have therefore written to all end users in the UK who we understand have an MCZ Musa 22 or Club 22 Hydro stove installed in their home. We have recommended that before continuing to use their Musa or Club 22 Hydro stove they contact the UK distributor of MCZ products, Specflue Limited. We enclose a copy of the letter that MCS has sent to end users. This MCS letter will be posted on the MCS and BRE website.
The relevant certification body for installers, are also undertaking an investigation into the incidents in this respect.
On 13 October 2014, BRE Global suspended MCZ's certification from the Microgeneration Certification Scheme.
