More difficult customers than usual? | Plumbers Arms | Plumbers Forums
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Discuss More difficult customers than usual? in the Plumbers Arms area at Plumbers Forums

Jock Spanners

Plumbers Arms member
Plumber
Gas Engineer
Messages
208
Evening All,
I don't know what's happening at the moment but we seem to be getting a lot more customers than usual complaining about bills. We've had three in the last three weeks refusing to pay the full amount. They've all been retired (and new) customers). I'm beginning to think I should have fixed prices for all regular jobs. Do any of you do that already?
Jock
 
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Hi Jock

How are you finding your customers now Winter is over? Are they in slightly better moods now?
 

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