V
vee-tail
Ordered a 250 litre indirect unvented cylinder from Screwfix on 11th March.
They gave me a 25th March delivery date, which seemed a bit long at two weeks, but I accepted it.
When the cylinder arrived it was the wrong size so I sent it back.
A new delivery date was arranged for the 3rd April.
That was cancelled by the courier and a new date of 17th April suggested. At this I threatened to cancel the order and demanded an earlier delivery. They then suggested 10th April, but would phone on the day to confirm.
The Screwfix lady responsible for direct orders seems powerless to influence the couriers.
Nearly a month gone by and no cylinder yet .... is this normal :banghead:
They gave me a 25th March delivery date, which seemed a bit long at two weeks, but I accepted it.
When the cylinder arrived it was the wrong size so I sent it back.
A new delivery date was arranged for the 3rd April.
That was cancelled by the courier and a new date of 17th April suggested. At this I threatened to cancel the order and demanded an earlier delivery. They then suggested 10th April, but would phone on the day to confirm.
The Screwfix lady responsible for direct orders seems powerless to influence the couriers.
Nearly a month gone by and no cylinder yet .... is this normal :banghead: