nest thermostat faulty

[Gasmk1]

i fitted a 3rd gen nest about 4 weeks ago all ok then week later custome rhas fault heating wont turn off went through all checks and found heat link was faulty giving 240 permanent to heating got new heatlink now 2 weeks later customer says doing same, am i just unlucky or has anyone else had same fault.

 

[Gasmk1]

no one had any problems or know of any cant find anything on internet

 

[gas tec]

I had a couple of these to sort out last week, one was wired wrong the other was a user controls problem. He simply just didn't understand how to use it.
The auto schedule had just taken over and was heating at various times. This confused him even more.
The office had forward the problem to me as heating on constantly. It wasn't, customers can exaggerate things.

 

[townfanjon]

Honeywell 6360, its the future lol

 

[Harvest Fields]

Not had any problems yet, but to be honest I have not fitted a 3rd gen yet.

 

[ShaunCorbs]

Honeywell 6360, its the future lol

my stat of choice as well

 

[townfanjon]

The one and only , sounds like a song lol