New boiler documentation

[Loubanez]

I'm back again after what is turning out to be abit of a headache, i had a boiler fitted recently and I was assured any necessary documentation would be provided,
I was under the impression I would receive a gas safety cert along with a building compliance cert,
What I have been sent is a landlords gas safety certificate. This has confused me as I'm not a landlord neither a tenant.
I'm calling the engineer tomorrow, I'm just here asking for advice on what i should say or request if anything from the engineer.

Thanks

 

[Scott_D]

Have you received any warranty paperwork from the manufacturer?

 

[Aire]

Depends on the gas safety document used, my landlord pads are for both landlords and homeowners, however a homeowner gas safety cert isn't mandatory. What your engineer should have done was register your boiler with the manufacturer, fill out the benchmark form which is at the back of the boiler service and installation manual, and inform gas safe of the installation. If your boiler has been registered with gas safe then you will receive your compliance certificate through the post. When was your boiler installed?

 

[Loubanez]

Yes spoke to WB this morning and they're sending me the documents this week

 

[Scott_D]

Yes spoke to WB this morning and they're sending me the documents this week

So the installer registered it or you did?

 

[Loubanez]

It was installed on the 9th march

 

[Loubanez]

So the installer registered it or you did?

I did

 

[Aire]

I did

Is the benchmark filled out at the back of the installation manual?

 

[Loubanez]

Is the benchmark filled out at the back of the installation manual?

Yes but there's no building compliance serial number which I suppose I need for warranty?

 

[Scott_D]

Did you check they were gas safe registered?

 

[Aire]

Yes but there's no building compliance serial number which I suppose I need for warranty?

Technically yes but it would depend if the warranty engineer actually looks.

 

[Loubanez]

Did you check they were gas safe registered?

Yes he is registered, but I can't find any record of my installation using the website

 

[Aire]

Technically yes but it would depend if the warranty engineer actually looks.

I installed my parents boiler while I was training for my gas safe, it was commissioned by my supervisor but only registered with Worcester and not gas safe. They've had Worcester out to it twice and nothings been said about the missing compliance number.

 

[Aire]

Yes he is registered, but I can't find any record of my installation using the website

I would give him a nudge regarding the gas safe noteification. He's maybe just busy and forgot.

 

[Scott_D]

I would give him a nudge regarding the gas safe noteification. He's maybe just busy and forgot.

And forgot the warranty?

 

[Millsy 82]

I used to register job lots of boilers at the same time instead of doing each one separately I would register them all at the end of the month. If they only installed it at the start of the month he may of registered it and the building certificate could be on the way or they could of done what I used to do.

 

[Loubanez]

Thanks chaps, as I said I'm going to give him a call tomorrow, just want everything sorted,

 

[AMGasServices]

The engineer maybe gas safe registered however opted out for advertising in them cases they won’t list the business details on their website.

I have a few associates that have done that.

 

[Loubanez]

The engineer maybe gas safe registered however opted out for advertising in them cases they won’t list the business details on their website.

I have a few associates that have done that.

I managed to find the business on the website however can't find any record of the install using the gas safe search engine.

 

[Aire]

And forgot the warranty?

Yeah maybe, some people are really poor when it comes to paperwork.