New heated towel rail problems causing loss of hot water & pressure

[Tess Harris]

My bathroom is going through total refurbishment.

Old radiator has been removed and a new heated towel is being installed, but on an opposite wall. Pipes are now under new tiles. The pipes also run behind a new shower.

Water to towel rail was isolated until last night when it was connected. All seemed ok but overnight water has appeared on floor and there's no hot water. Combi boiler pressure lost. I have re-isolated the water to the towel rail and refilled the boiler twice. But pressure dropped again.

My question: should I turn the boiler off completely until plumber returns next week to identify leak in pipes?

 

[PlumbBobBob]

i wouldn't wait until next week for the plumber to come back. i would get him to come back tomorrow.

 

[Puddle]

agree with steve,get him back asap

imho

 

[mredd]

Yes, call him back. Do not keep topping up as this water will be leaking out in your new bathroom.

 

[Tess Harris]

Alas, he can't return until next week.

My main concern is for the boiler, which is a new Vaillaint installed 3 months ago.

I read a post about damage to boiler parts.

I can survive with cold water for a few days but I am worried about the boiler.

 

[Tess Harris]

I think I have isolated the water to the towel rail (I had a valve fitted when the boiler was replaced). But I don't understand why the boiler pressure dropped again.

 

[PlumbBobBob]

get someone else in needs sorting.

 

[SimonG]

I wouldn't expect a customer of mine to be without heating/hot water until next week. There's obviously an issue of his making, I'd phone and say that you appreciate how busy etc, but water on the floor and no htg/hot water is not acceptable and if he can't return you will get somebody else to have a look at his expense. Might get him back.

 

[SimonG]

get someone else in needs sorting.

Beat me again Steve

 

[Tess Harris]

Thanks for all the good advice!

I think a lot of wall tiles will need removing to find the leaking joint. Luckily, the new floor lino hasn't been laid.

So, should I turn boiler off completely until he gets here?

 

[SimonG]

Thanks for all the good advice!

I think a lot of wall tiles will need removing to find the leaking joint. Luckily, the new floor lino hasn't been laid.

So, should I turn boiler off completely until he gets here?

Wouldn't do any harm.

Really wants the joints finding where it was tied into the original radiator pipework, drop the pressure and cut and cap the pipes. Then let him sort it out next week.

 

[Tess Harris]

Hi Simon, will the plumber know what you mean by "cut and cap" the pipes?

 

[SimonG]

I would hope so. Its just a temporary fix until you can get the leak fixed.