Do you charge if the tenant isn't in it doesnt answer the door on a landlord gas safety check?
I don't do many of them but just wasted 30 minutes ringing the door bell and calling the landlord.
No answer!!
This time of year they might be in the garden so not hear the phone and have left a note on the front door "Come through the side gate" etc.
I get a lot of this but the company say`s we still have to attend and leave paperwork to show we attended then the visit is chargeable.
I arrange the visit with a 2 hour window. If no answer at door & phone call, I take a picture of the front door to prove that I attended within the 2 hour window and then charge the Landlord, Agent or homeowner a £30 unable to gain entry fee.