No hot or cold water

[Carson123]

Hi there, looking for any advice possible. Woke up yesterday morning to no hot and cold water downstairs, and only cold upstairs from my bath/shower and bathroom tap. Heating worked fine all day and had no issue there. One thing I did find out is that when I left the upstairs tap running I could also get cold water from my downstairs, but only when upstairs was running which I do not understand. Woke up this morning and the boiler pressure was now on 0 bar and even when I tried to top it up nothing happened. I took up some floor boards where the pipes connected to my boiler run and noticed lots of ice on the side of my condenser pipe, I gave it the hair dryer treatment for about half an hour and heard a load of water come through and my boiler started working again though the pressure was shooting right up to 2-3 bar with the heating on. After doing all this I still have no water whatsoever downstairs hot or cold and still only cold upstairs.

Any advice hugely appreciated!

 

[Scott_D]

Frozen incoming water main?

 

[Carson123]

Frozen incoming water main?

Thanks, a friend of mine also said that. How do I go about actually diagnosing that?

 

[Scott_D]

If nothing comes out of the taps and you havent shut and taps or outside stop tap
Do you have a tank in the loft feeding the bathroom?

 

[Pete Nice]

I've woken up to the same issue this morning. Water was spluttering out of the cold tap in the kitchen and now nothing is coming out except air. I have a stopcock barely accessible and no external visible pipes so I'm not really sure what to do.

 

[Harvest Fields]

I went to one last night with running cold water but no physical water coming out the cold taps. Clearly frozen somewhere. However I couldn’t find where as hot pipes are in the walls.

 

[sammathias]

I unfroze 1m section of 15mm copper pipe in an attic which was under 200mm of lagging yesterday. mindblow!